Granicus LLC
At Granicus, our mission is to help bring government and citizens closer together.

Technical Implementation Specialist at Granicus LLC (Remote)

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Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.

Granicus is looking for a Technical (Software) Implementation Specialist to work with the product implementation team. This role lives within the customer engagement arm of the Granicus' govService product family and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) transform the citizen experience through customized and scalable communication and engagement software solutions.

Technical Implementation Specialists spend most of their time building, modifying and customizing client software solutions for multiple projects according to specific requirements. This requires solid product technical knowledge, attention to detail, versatility, and enthusiasm for client success. It is critical that you have the ability to translate customer technical and business requirements into software functionality changes and modifications, and know how to facilitate them. You will also work closely with Implementation Consultants on evaluating project requirements and making recommendations on solutions based on current product capabilities.

What You Will Do:

  • Build and deliver multiple govService client software solutions on schedule with high quality from kick-off to launch
  • Regularly meet and consult with your peers share and receive knowledge to improve the team
  • Ensure implementations meet client specific requirements
  • Test your work, and the work of your peers, as part of the development process
  • Support Implementation Consultants with new client site set-ups
  • Facilitate online trainings and various working sessions for clients as needed or required
  • Correspond with clients through verbal, written and virtual avenues
  • Issue and review software functionality investigation and remediation documentation
  • Contribute to continuous process improvements within the team
  • Following Agile processes during build, test, and release in development Sprints

Who you are:

  • Experienced in building, testing, and supporting production-quality web applications
  • Possess knowledge of HTML, CSS, JavaScript, XML, SQL, APIs
  • Have keen attention to detail and accuracy – in thinking and execution
  • Excited about working on multiple simultaneous client projects in a fast-paced environment
  • Dedicated to quality of work output
  • Possess strong analytical and problem-solving skills
  • Excellent in written and verbal communications
  • Passionate about learning new things, and the ability to do so quickly
  • Have a BA/BS Degree or equivalent
  • Customer satisfaction focused
  • A collaborative team-player who likes to share ideas and work with others
  • Able to meet deadlines on both tasks and projects across the backlog
  • Possess a deep desire to growth within the role, and Granicus as a whole

Security Requirement: Responsiblefor Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.

*Starting rate may vary by experience and/or location*

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Where we are

1999 Broadway is located in-between Denver’s Downtown and Uptown neighborhoods. Granicus occupies the 36 and 37 floors of the building.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • SalesforceCRM
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What are Granicus LLC Perks + Benefits

Granicus LLC Benefits Overview

Flexible Time Off
Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
401(k) plan with matching contribution
Tuition & Training Reimbursement
Paid Parental Leave
Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
Group legal coverage
Transit and/or parking supplement for office based employees
Free snacks and drinks in our offices
And more!

Culture
Volunteer in local community
Granicus has a dedicated impact team called Givicus that organizes different volunteer opportunities for our teams. We recently completed a book drive, food drive and a day at Habitat for Humanity.
Partners with Nonprofits
Granicus partners with Habitat for Humanity, DayMaker, and Hour of Code to help the communities that we serve.
Eat lunch together
Intracompany committees
Granicus has various impact teams for fun activities, volunteering and uniting the 3 main offices!
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Women at Granicus ERG, Black Leadership Group, Givicus is our philanthropy based community service group.
Hiring Practices that Promote Diversity
Unconscious Bias training is mandatory for all hiring managers. Extensive interview training for all interview panel members
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Granicus has a remote-first policy. If you are located near one of our office locations, you are welcome to go in but, it will never be required.
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Up to $250 per year fitness allowance.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Access to LinkedIn Learning, Tree house and safari books.

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