Technical AV Project Manager

| Greater Denver Area

Zoom is the world leader in video communications with the highest customer satisfaction in our industry. We have been expanding rapidly since our Series D investment from Sequoia at a $1 billion valuation. Zoom was recently awarded the 5th Best SMB Company to Work for in the United States by Glassdoor (based on anonymous employee reviews). Now is the time to join our team of motivated and passionate people as Zoom grows to provide frictionless communications for businesses and organizations across the world. Visit zoom.us and follow us on Twitter (@zoom_us) and Facebook (Zoom Video Communications).

The Technical AV Project Manager will be responsible for the overall delivery of Professional Service’s solution for Zoom Rooms. This includes managing the implementation plans and co-ordinating with AV Project Managers, Design and Implementation Consultants, AV Installers, and Monitoring agents. 

RESPONSIBILITIES

  • Leads implementation service delivery providing management and oversight of projects and staffing including project assignments, capacity planning and project profitability
  • Be responsible for the overall leadership and lead role in managing the implementation projects 
  • Maintains complete control on project schedule, budget and risk issues
  • Sets and manages customer expectations
  • Creates and executes project work plans
  • Communicates effectively with customers to identify needs
  • Continually seeks opportunities to increase customer satisfaction and deepen customer relationships
  • Oversee and execute process improvements and the development of policies, procedures, methods, and tools in support of delivery
  • Supports pre-sales processes and working with sales and account management professionals to win new business: implementing business, proposal review and refinement, recruiting and staff development
  • Maintains reporting on capacity, amount of implementation work, and future outlook in order to advise strategic direction setting


  • BS or MS degree in a related field or equivalent experience is preferred 
  • At least 5 years of experience demonstrating project management experience, preferably in a professional services environment
  • Proficient with AV/ProAV deployment for Video, Web and Audio Conferencing
  • General knowledge of software, hardware, DSP and controls in conference rooms
  • Deployment experience with Cisco, Polycom or similar video infrastructure

Check us out with a free download: zoom.us/download 

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, veteran status. Our combined differences are what make us Zoom!

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • Shell/BashLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • SalesforceCRM
    • ClariCRM
    • OutreachEmail
    • KnowledgeTreeEmail

Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

An Insider's view of Zoom Video Communications

What’s the vibe like in the office?

At Zoom we like to work hard, play hard, and deliver happiness. It is truly amazing what a group of people can accomplish when working together for a common goal.

Nerf guns, scooters, ping pong, bbq's, gif wars, pop a shot, and free lunches are all great things, but it is the people and mission at Zoom that make this office so special.

Mike

Business Development Manager

How do you collaborate with other teams in the company?

Collaboration is a way of life at Zoom. I spend part of my day traveling the world through video meetings while sitting at my desk in beautiful Denver. The worst part of the job is going to shake the person’s hand and realizing they aren’t in the same room as me.

Mike

Lead Enterprise Sales Engineer

What does career growth look like on your team?

Zoom’s mission is: Delivering Happiness. Our unique culture has created an atmosphere where employees are encouraged to continue to grow within the organization. As a fast growing start up, Zoom continues to innovate which provides endless new opportunities and ways for individuals to develop professionally!

Liz

Sales Development Manager

What is your vision for the company?

Our Vision is to be the global leader of video communications empowering people to accomplish more.

We care about Our customers, Ourselves, Our teammates, Our company and the result is delivering happiness and creating an environment of success.

We've received multiple awards for being a top place to work in Denver and our culture is 2nd to none.

Ben

Sales Manager

What's something quirky about your company?

At Zoom we connect all our employees around the globe through our chat. This enables any person to reach out to anybody in any office/remote location. “Zoomies/Zoomers” are able to create chat groups (Ski/Snow chat, Game of Thrones chat, etc.), send hilarious gifs, screenshots, and messages. We work hard here at Zoom, but we still have fun!

Kathleen

Technical Recruiter

What are Zoom Video Communications Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold bi-weekly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses anonymous questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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