Job Description:

The Supplier Relationship Manager will develop and continually improve post-award, indirect supplier processes designed to enhance relationships and ensure the effective delivery of goods/services, while minimizing risk. In addition, this position will support competitive bidding and other supplier qualification processes, development of agreements, and ensure strong operational performance.  

What You'll Be Doing:

• Assist Category Managers in the ongoing management of indirect strategic supplier relationships

• Support the development of supplier strategies, bid packages, and contracts

• Ensure that newly negotiated rates are implemented and tracked. 
  Monitor and report on the progress of technology migrations, implementations, contractual commitments, contract dates (notice, expirations, benchmark, etc.) and supplier performance against SLAs and KPIs

• Monitor use of Strategic/Preferred Suppliers and compliance with established agreements

• Collect and monitor changes in demand, spend, performance, SLA penalties and volume discount/credit structures

• Develop and deploy a supplier management strategy, including qualifying new suppliers, supplier reviews / metrics, and risk assessments

• Facilitate supplier review meetings and develop and manage supplier scorecards

• Become the escalation point for supplier performance issues and implement action plans for performance improvements. 

• Evaluate, communicate, and propose process improvements to enhance SRM effectiveness

• Performs other responsibilities or tasks as requested

What We're Looking For:

• Bachelor’s degree required

• Minimum 5 years of procurement, supply chain, and/or technically relevant work experience

• Strong preference for experience supporting indirect procurement

• Excellent written and verbal communications directed at internal and external parties as well as towards the development of RFx' s, contract documents and executive presentations

• Demonstrated experience in managing & developing supplier relationships including contract negotiation

• Proactive and collaborative approach delivering superior internal client engagement

• Strong analytics and problem-solving capabilities

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package (http://benefits.arrow.com)

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Short-Term/Long-Term Disability Insurance
• And more!

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)