Hotel Engine
Hotel Engine arms our customers with a powerful hotel booking platform that is simple to use and seamless to integrate.
Denver, CO
Hybrid

Supplier Operations Consultant

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POSITION OVERVIEW: This individual collaborates with business units to analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable business process improvements. The Supplier Operations Consultant acts as the liaison between the business units, technology teams, and suppliers for the analysis of business needs. In addition, this individual partners with project teams on technology solutions, providing process expertise, training, and documentation and will act as a subject matter expert on the operations and processes of our hotel partners.

Successful candidates will;

  • Collaborate with various Hotel Engine team members to build, analyze and measure the effectiveness of business processes;
  • Act as a resource for general supplier training and questions
  • Conduct needs analysis to analyze gaps and determine performance and training needs
  • Develop, manage and facilitate content to drive the execution of supplier training programs delivered using a variety of adult learning methods including instructor-led (classroom-based and virtual), on-demand/self-paced e-learning, job aids, resource guides and blended learning methodologies
  • Provide supplier process, tools, and technology training to the organization;
  • Provide management reporting of key performance indicators and measurement of process, standards, and supplier quality;
  • Remain connected to external forces, best practices, tools and methodologies in the field;
  • Support a change management initiative/program across the organization;
  • Communicate supplier changes and roll-outs to appropriate divisions, leaders, and employees, while promoting and influencing the adoption
  • Leads or co-facilitates training on suppliers for all needed departments [Executive, Operations, Sales, Technical, Leadership Development, HR, Compliance and IT]
  • Partner with plan senior leaders to facilitate change/transition management sessions and make team recommendations
  • Research training ‘best practices’ and guide on to the most effective approach to program design, presentation, and implementation during times of change
  • Performs diligence in securing all company information, including but not limited to company and patient information

Qualified candidates will have;

  • Bachelor’s degree in hospitality management; business management or business administration; or equivalent work experience in the hotel industry;
  • 3-7 years’ experience in hotel operations management, preferably in a front office leadership
  • Extensive knowledge of at least one hotel PMS system (Galaxy, Opera, PMS, Fossy, iHotelier, or similar)
  • Experience conducting classroom training preferred
  • Reliable organizational, verbal/written communication, project coordination, and leadership skills. Ability to work independently;
  • Possesses critical thinking and demonstrates initiative, attention to detail and accuracy;
  • Proven client service skills and practical team skills.

What we provide:

  • Paid unlimited vacation
  • Paid holidays and sick days
  • Medical, Dental, and Vision Insurance Plans
  • 401K and supplemental insurance plan benefits
  • Paid gym membership, snacks, and organic fruit delivery
  • Free parking, free option for secure bike storage.
  • Discounted Wireless Service plans
  • Company sponsored events, holiday parties
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What are Hotel Engine Perks + Benefits

Hotel Engine Benefits Overview

Hotel Engine is strongly committed to both its employees and its customers. Our company’s benefits and perks are designed to create an inclusive environment where team members can deliver great work consistently, celebrate diversity, collaborate with colleagues – and have fun at the same time.

Culture
Volunteer in local community
Employees receive two paid volunteer days per year, in addition to existing PTO and sick time.
Partners with nonprofits
Through our employee resource group, Engine4Everyone, we are looking to invest in organizations that focus on education and advisory services to women and/or minorities.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Hotel Engine has a diverse management team and supports an inclusive workforce. Our ERG Engine4Everyone plans to incorporate unconscious bias training into hiring practices and team development.
Mandated unconscious bias training
Engine4Everyone will incorporate unconscious bias training. Additionally, team development trainings broaden cultural awareness and include sessions focused on the diversity of individual experiences
Diversity employee resource groups
Engine4Everyone creates an inclusive environment where team members work together to develop policies and training, and identify workplace initiatives and community involvement opportunities.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Hotel Engine offers team members a Health Savings Account (HSA). Individuals can contribute up to $3,500 and families up to $7,500 per year.
Disability insurance
We offer short-term disability insurance, which covers up to 60% of pre-tax weekly earnings. The maximum weekly benefit is $2,000. There is optional voluntary Accident and Critical Illness coverage.
Dental insurance
Vision insurance
Health insurance
We offer multiple health insurance plans, including an option that covers 100% of an individual’s premium.
Life insurance
Pet insurance
Team members are eligible to enroll in voluntary pet insurance benefits.
Wellness programs
Go365 is an employee wellness program that incentivizes employees to make healthier choices and rewards them for taking steps to better health.
Team workouts
Mental health benefits
All employees (and their dependents) – whether enrolled in our health coverage or not – have access to our Employee Assistance Program (EAP), which includes mental health services.
Financial & Retirement
401(K)
401(K) matching
Hotel Engine's 401(K) matching launches in the first quarter of 2021.
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 9 weeks of parental leave for the primary caretaker and 2 weeks of leave for the secondary caretaker.
Family medical leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Our parental leave programs apply to team members who have adopted children.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Hotel Engine offers unlimited PTO to our associates, and encourage them to take time off to recharge.
Paid volunteer time
Our employees receive two paid volunteer days per year.
Paid holidays
Paid sick days
Team members receive 40 hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Breakfast Thursdays
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Hotel Engine offers team members the ability to attend job-related conferences and seminars.
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available

Additional Perks + Benefits

As an additional perk, team members can take advantage of hotel rate discounts on the Hotel Engine platform and receive $400 in travel credits to use on hotels of their choice each year.

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