Sr. Global Regulatory Compliance Program Manager

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Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

 

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

 

 

Zoom is seeking a Sr. Global Regulatory Compliance Program Manager to join its rapidly growing legal and compliance team. This person will join the regulatory compliance arm of the dynamic and innovative Compliance Legal Team and partner closely with the various legal, compliance, and business teams to develop, manage and globally scale Zoom’s various compliance programs.  This position will report to the head of the Regulatory Compliance team.    

 

Zoom’s mission is to develop a people-centric cloud service that unifies users’ meeting experience and improves the quality and effectiveness of communications forever. The company is the world leader in video communications. Hundreds of thousands of businesses turn to Zoom for video and web collaboration.

Responsibilities:

  • Develop and maintain internal controls corresponding to key regulatory requirements and frameworks, including Zoom’s FTC Order, GDPR, and CCPA

  • Assess sufficiency of evidence substantiating the operationalization of those controls and provide collaborative recommendations to cross-functional teams on how best to present evidence to independent third-party assessors

  • Support external and internal assessment of controls

  • Maintain global mapping of requirements to internal controls to ensure proper coordination across the various teams supporting Zoom’s compliance efforts

  • Update controls, evidence and processes to account for regulatory developments

  • Provide training sessions and regulatory updates to relevant company stakeholders to ensure compliance efforts incorporate the most recent regulatory developments

  • Support legal and compliance teams on third-party audits, internal and external investigations, and litigation

  • Provide support on a variety of transactions, including commercial relationships, vendor engagements, strategic partnerships, and mergers and acquisitions

  • Provide pragmatic day-to-day and strategic guidance to minimize legal risks while advancing key business goals and initiatives in an extremely fast-paced and complex environment 

  • Support the development and improvement of compliance department teams and processes to meet the demands of the business’ hyper growth trajectory

  • Approach legal and compliance issues with a business-first mindset

Requirements:

  • 12+ years relevant experience

  • Significant experience managing and leading global regulatory compliance programs for public technology companies

  • Graduate or professional degree relevant to the position strongly preferred

  • Demonstrated experience interacting with and supporting executive leadership teams at public companies in the technology industry

  • Strong communication skills, including the ability to communicate effectively across cross-functional teams and build consensus among stakeholders and leadership

  • Ability to quickly issue spot and appropriately prioritize risk and outcomes a must

  • Passion to work in a collaborative team environment with an attitude to deliver happiness

  • Extremely organized with the ability to confidently manage multiple projects simultaneously, multi-task, adjust to rapidly changing priorities, and drive strategic projects to successful delivery

  • Sense of humor, excellent interpersonal skills, business judgment, strategic thinking, superior work ethic, flexibility and ability to work independently

  • Commitment to core values of care, compassion, and humility

  • Growth mindset: every new challenge is an opportunity to learn and grow

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Technology we use

  • Engineering
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Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

An Insider's view of Zoom Video Communications

What’s the vibe like in the office?

This office is fun, driven, smart, and happy. We’re proud of each other, our product, and how we work hard to make our customers happy and cared for.

Michael

Developer Advocate

What projects are you most excited about?

Right now, I’m most excited about optimizing our enablement programs at Zoom. As our team grows, it’s vital that we scale our programs and processes thoughtfully to ensure every Zoomie feels comfortable, confident, and equipped for success in their role. Watching individuals evolve as Zoom experts is both fun and fulfilling!

Ashley

Customer Success Operations Manager

How has your career grown since starting at the company?

In my year and a half at Zoom, I’ve had the privilege of moving from a BDR, to a Team Lead, to an Account Executive. Through each step, my manager was transparent, approachable & committed to my own professional growth. Zoom recognizes that not all career paths are the same, and each manager takes an individual approach to identify what drives you.

Nicole

Small/Medium Business Account Executive

How do you empower your team to be more creative?

One of the things I love about Zoom is the trust they have in me that allows me to be creative. Being a leader at Zoom I'm able to watch my team collaborate and teach each other. For me that's creativity. People with different ideas and experiences working together with one purpose. By empowering people to be creative you open the door to success.

Tuckett

SMB VAST Sales Manager

What makes someone successful on your team?

Teamwork is in our day to day, not only with other BDRs, where each can provide different points of view in a situation, but also with the Account Executives that are an indispensable guide to succeed when looking for new clients.

Sandra

Business Development Rep.

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Employee Resource Groups include Veterans and Women@Zoom with more on the way!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Zoom offers a 401(k) plan with automatic enrollment and a separate deferral percentage for bonuses. We match 50% of the first 3% of 401(k) contributions.
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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