Solutions Engineer 

Together at Blitzz we’re building a future where remote visual assistance makes work easier, while improving problem resolution and productivity. 

We are a People First company, built on a foundation of empathy, compassion, positivity, laughter and a can do & can help attitude. We strive to live the 15 commitments as described in “The 15 Commitments of Conscious Leadership”. We hire carefully and build relationships that last a lifetime. You will grow tremendously as a person at Blitzz.

We’re looking for new members to join the Blitzz team - driven, and collaborative individuals who thrive in an entrepreneurial fast-paced environment to do greater things together. If you would like to participate in building a great company, join us on this journey - we have a job for you!

Job Description

• Work with the sales team in pre-sales and post sales, to qualify, manage, and close sales opportunities.

• Perform discovery and analysis of business needs by asking investigative questions to understand use-cases and capture technical requirements.  Propose how best to implement Blitzz’s solution to meet their requirements.

• Cultivate lasting business relationships with customers through consultative sales tactics and effective account management practices.

• Actively participate in the completion of solution presentations, RFPs and RFIs.

• Conduct web-based or in-person demonstrations with engaging storytelling and technical accuracy which contextually use Blitzz’ features/functions.  

• Capture customer requirements for inclusion in product roadmap and work with the Engineering team to understand technical options and timeframes and  convey those to customers.

• Configure and set up new customers on the Blitzz platform.

Experience and Qualifications

• BA/BS degree required

• Proven professional experience (3+ years) in SaaS enterprise for technical pre-sales, implementation and consulting, across customer organizational levels.

• The ability to build relationships with clients quickly.

• Strong presentation and customer facing skills combined with excellent verbal and written communication skills.

• Ability to explain a complicated subject in a clear and articulate fashion.

• Comfortable in a rapid growth environment with high degrees of autonomy and ambiguity - used to navigating the challenges and opportunities in a start-up or scale-up business.

• Strong team player.

• Travel ~25% of the time.

Location: 

• Field based role

• Company HQ in San Francisco Bay Area