Granicus
Denver, CO

Solutions Architect at Granicus

| Greater Denver Area
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This Solutions Architect role lives within the technical arm of the Granicus' govService product family and is a key member of the Professional Services (PS) team. This team helps customers (government agencies) transform the citizen experience.

As a Solutions Architect you'll be an expert on the govService platform, and a key partner in the successful rollout of projects across the United States. You are a customer focused leader who works hand-in-hand with the Implementation Consultants and Specialists to implement products and solutions that require a higher level of technical knowledge (i.e. Web Services, internal and external APIs, SMS products and additional product integrations) for new and existing clients. Expert technical knowledge and enthusiasm for client success are cornerstones of this role.

What You'll Do:

· Master the govService platform – you'll be the internal expert on the product

· Serve as an advisor to the customer as they improve their online processes – keeping the citizen experience top-of-mind at every turn

· Defining features, phases, and solution requirements for customer implementations

· Providing specifications according to which the solution is defined, managed, and delivered

· Advocate and evangelize "best practice" approaches to client set ups to ensure long term success and value for Granicus clients

· Ensure implementations meet client specific missions and solve core challenges around effective, efficient and engaging communications

· In partnership with the assigned Project Manager, lead and manage multiple Granicus technical product implementations and solutions on schedule and with high quality

· Clarify and drive implementation commitments

· Collaborate with product, engineering and other technical stakeholders on delivery of key solutions for the customer

· Develop training and implementation documentation for customized implementations

· Conduct system training for client administrators and developers when applicable

· Work closely with Process Designers (internal "builders") and Project Managers that interface with customers alongside you - to advise on progress and share ideas

· Ensure acceptance criteria are clearly defined and verify it matches the requirements

· Staying up-to-date on the latest process and IT advancements to automate and modernize systems

· Effectively communicating your insights and plans to cross-functional team members

· Prioritizing initiatives based on business needs and requirements

· Serving as a liaison between stakeholders and users

· Assess the needs of each client; recommend and document solutions

· Collaborate with product engineering on validating designs and producing technical requirements for product enhancements when necessary

Who You Are:

· You have a BA/BS degree or equivalent experience

· You have 3-5 years of experience with team leadership and motivation

· You possess a high level of technical literacy and familiarity with a broad scope of technologies used to build web applications, which helps determine how a software solution fits into an organization's current structure and assists in the development of specifications and requirements

· You can analyze a process, and easily see the "if/thens" in the logic. Familiarity with building online forms and/or workflow strongly preferred. You know which fields need to be displayed on a form, and which questions are context sensitive (e.g. children dates of birth to be requested only where number of children is greater than zero)

· Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results

· You have a proven ability to flex between the technical and business sides of your brain – engineers and cross-functional team members alike love to work with you

· You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions

· Successful facilitation of technical implementations

· You are a problem-solver, able to quickly change direction based on updated client specifications or system limitations

· You have a relentless commitment to doing the most valuable work first

· You have excellent communications skills – listening, verbal, and written

· You can work both independently and as a member of cross-functional teams, some remote

· You have a track record of functioning well in a fast-paced, dynamic environment with competing demands

· You value the importance of user experience

· You have a passion for customers

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

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Where we are

1999 Broadway is located in-between Denver’s Downtown and Uptown neighborhoods. Granicus occupies the 36 and 37 floors of the building.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
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What are Granicus Perks + Benefits

Granicus Benefits Overview

Flexible Time off
Fully stocked kitchen
Commuter benefits
Parking allowance
401 K Match

Culture
Volunteer in local community
Granicus has a dedicated impact team called Givicus that organizes different volunteer opportunities for our teams. We recently completed a book drive, food drive and a day at Habitat for Humanity.
Intracompany committees
Granicus has various impact teams for fun activities, volunteering and uniting the 3 main offices!
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Our game room includes Foosball, Shuffle Board.
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Up to $250 per year fitness allowance.
Professional Development Benefits
Tuition Reimbursement
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Access to LinkedIn Learning, Tree house and safari books.

Granicus Careers In Denver
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