SMB Implementation Team Lead

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Calling all civic-minded applicants who are looking for the opportunity to plant roots and grow with a purpose driven organization. Würk is the cannabis industry’s first all-in-one workforce management solution. We’ve created a dynamic system to manage payroll, HR, timekeeping, and tax compliance, streamlining operations and minimizing regulatory risk. Our responsibility is to protect the people and businesses of the cannabis industry so they can focus on making social changes in the world in which we live. If you are passionate about using your skills and talents to do good, we here at Würk want to meet you! 

A successful SMB Implementation Team Lead Wurk will manage a team that will work with a Project Manager to onboard small business clients. This person will be responsible for the ultimate success and integrity of the new client implementation and establish a great working relationship with our client contacts and internal teams. The right candidate will identify new opportunities to drive growth and create efficiencies in the SMB implementation process.

What you’ll need to accomplish!

  • In the first 30-60 days
  • Learn and understand the Wurk SMB Implementation methodology and begin to work alongside a team member and assist with set up and configuration.
  • Develop full understanding of the SMB product offering 
  • In the first 90 days and beyond
  • Ensure an on time and successful client implementation into the Work Force Ready HCM system, following Wurk guidelines and in accordance with client expectations
  • Translate client requirements into Payroll and TLM system configuration 
  • Ensure all historical payroll and tax data is loaded and balanced properly 
  • Become an expert in the technology and thoroughly train new clients for continued success after implementation
  • Take on a consultative approach and present the client with solutions for issues within the confines of the SMB configuration
  • Provide ongoing feedback to the product team to ensure SMB product meets client’s requirements while utilizing a minimum of Wurk resources 

What you’ll need to have!

  • 2-year degree or equivalent industry experience
  • At least two years of experience implementing Kronos Workforce Ready, with expertise in the Payroll and TLM modules 
  • Knowledge of federal, state and local employer tax laws and regulations
  • Understanding of state overtime, sick time and wage laws 
  • At least 2 years of experience implementing HCM products in a multi-tenant solution
  • Proficient in Microsoft Office Products, including a strong familiarity with Excel
  • A strong sense of urgency and a proven ability to manage multiple projects at once
  • Personable and able to maintain a positive working relationship with clients and team members
  • Strong problem solving and critical thinking skills
  • Exceptional verbal and written communication skills
  • Proven ability to handle multiple projects at once

What we’d like you to have!

  • Experience working in a Start-up environment
  • Experience in working in the Cannabis industry
  • Experience with processing payroll
  • Familiarity with a PEO type of service offering

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. 

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Location

Ballpark is a lively area centered on Coors Field. Around the stadium, brewpubs and pizzerias mix with laid-back jazz clubs and rooftop bars.

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