Services Implementation Consultant at Workiva

| Greater Denver Area
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Workiva started with an idea: to make complex collaboration easy. Wdesk is an all-in-one platform that simplifies complex collaboration while keeping data in sync, thus reducing risk. Thousands of organizations, including over 75% of the 500 largest U.S. corporations by total revenue, use Wdesk.

As a Services Implementation Consultant, your will directly interface with potential customers to listen and gather their requirements for needed services in this post sales role. You will partner closely with customers and internal teams from Sales, Product Development, and Customer Success. You will also develop solutions within current Workiva products to meet customer needs. 

Our Software (Wdesk and Wdata):

Wdesk, Workiva's cloud-based platform, synchronizes all the core application needs-word processing, spreadsheets, presentations and data collection-into a single dashboard that allows users to interact in real time and link both documents and data together, dramatically enhancing efficiencies within an Organization's Finance function. Wdata, a complimentary Wdesk product, centralizes financial and nonfinancial data from diverse sources into a cloud solution. Data is gathered, prepared and enriched before connecting to Wdesk for reporting and analysis. Wdesk and Wdata can be used across Financial Reporting, FP&A, Audit, Internal Controls and Tax.

 

What You'll Do: 

  • You will implement designed solutions for our customers.
  • You will become a technical and application expert of Workiva's innovative cloud-technology platform.
  • You will work closely with Workiva's Customer Support Team to ensure smooth onboarding of customers, as well as their long term success with our SaaS platform.
  • You will interact with customers to determine their needs and develop solutions with current Workiva products to meet those needs.
  • You will directly interfaces with customers and demonstrate complex solutions.
  • You will collect feedback from the field and provide it to Product Marketing and Product Development.
  • You will demonstrate a strong knowledge of Workiva products through a commitment to ongoing training.
  • You will serve as the technical platform expert on Workiva products to customers.


What You'll Need: 

  • 5+ Years in consulting services or a related field
  • Bachelor's Degree Required
    • An additional 3+ years of relevant work experience may be considered in lieu of a bachelor's degree
  • Strong technical aptitude and experience learning new software productivity tools
  • Analytical and problem solving skills with the ability to learn and apply technologies to address business challenges
  • Excellent project management skills
  • Knowledge of process improvement or process re-engineering concepts a plus
  • Ability to thrive in a dynamic, fast-paced environment, successfully multi-tasking and determining priorities to meet deadlines
  • Successful experience showcasing your attention to detail and organizational skills
  • Ability to work autonomously with a high degree of self-motivation 
  • Experience presenting to customers as well as internal stakeholders


Bonus Points: 

  • MBA
  • Technical knowledge of SQL
  • Experience in the Financial Services Industry


Travel:

  • This is a remote position that requires 50+% travel to meet with customers, vendors, suppliers, or attend trade shows
  • You must live within commutable distance to a major airport
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Google AppEngineLanguages
    • Open SourceLanguages
    • Dart Languages
    • ReactLibraries
    • CassandraDatabases
    • Graph DatabaseDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Workiva is in an ideal location on the banks of the South Platte River surrounded by restaurants and retail shops!

An Insider's view of Workiva

What’s the vibe like in the office?

Workiva is a close-knit workplace where teamwork is highly valued—people encourage and truly appreciate the hard work of their fellow team members and treat each other as family.

Molly Nitka

Corporate Programs Manager

What projects are you most excited about?

Our platform is incredibly fun to build! It empowers our customers to produce complex documents involving hundreds of contributors, on extremely tight deadlines, leveraging their company’s most sensitive data, and where every single word and number must be exactly right.

Gray Sandridge

VP of Product Management

How does the company support your career growth?

One of my favorite aspects of Workiva is how all of us collaborate. With collaboration comes new relationships and opportunities to learn about other departments and roles. I've always felt encouraged to pursue opportunities, collaborate with others and find what makes me the most satisfied in my career.

Maddelyn Stephens

Product Manager

What is your vision for the company?

Our mission at Workiva—to build trust in the global economy—is supported by our company values: customer success, innovation, trust, integrity, inclusion, collaboration, and accountability. We are successful because we put our employees first, listen to their voices, and respond to their needs.

Marty Vanderploeg

CEO

How would you describe the company’s work-life balance?

I value that our culture is built around outcomes over output. We have the autonomy to get our work done on our own time. We're encouraged to take time to fully recharge and be our best selves.

Ryan Gilsdorf

Senior User Experience Designer

What are Workiva Perks + Benefits

Workiva Benefits Overview

Workiva offers competitive health and wellness benefits and perks, including a medical plan that offers paid premiums for employees, generous PTO and paid time to volunteer in the community. We have a flexible and casual work environment that also offers 12 weeks of paid parental leave, the ability to work remotely as needed, and to be able to bring your dog to work with you.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have seven employee resource groups that are formed around a shared interest or common goal. These groups are designed to support their members and cultivate a more diverse & inclusive workspace.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workiva also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Workiva offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Cross functional training encouraged
Promote from within
Time allotted for learning

Additional Perks + Benefits

When you join Workiva, you get a world-class benefits package for you and your family. On day one, every full-time employee starts with stock options, vacation, and the opportunity to enroll in our discounted stock purchase plan. We offer comprehensive health, dental, and vision care plans; life and disability insurance; and 12 weeks of paid parental leave. With a casual dress code, support for health and wellness, and flexible work hours, we’ve got you covered for whatever life brings.

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