Senior Project Manager at RemoteLock
Senior Project Manager
As the Senior Project Manager, you will be responsible for owning the successful delivery of RemoteLock client facing projects. This includes working directly with RemoteLock enterprise clients, client project management teams, hardware partners and other service providers to assure the successful completion of medium to large scale implementations. As a key contributor to the RemoteLock story, you will own the primary accountability for driving project implementation and delivery success.
Work with customer and RemoteLock team members to gather, clarify and document project scope, critical success factors, desired outcomes and requirements
Create and manage project plans including named resources, dependencies and milestones
Coordinate internal and external schedules with RemoteLock team members, client participation, industry partners including equipment manufacturers, elevator service companies, access control system integrators and lock installers
Manage day-to-day execution of project implementations, including planning, facilitating, risk mitigation, documenting, status communications, and adherence to schedules
Create a wide variety of project management documents for enhancing project communications, stakeholder accountability, decision facilitation and understanding of project critical success factors
Ensure the use of best practices and apply lessons learned from previous projects; share findings with other project management team members.
Actively engage in driving work completion including self contributions on system configuration and training when required. Hands on leader
Work with Customer Success, Support, and Product teams to optimize the RemoteLock solution for each client
Self-Starter, driver, with the ability to lead a project from discovery through completion
5 + years of project management and delivery experience
Able to manage 2 to 3 concurrent projects of medium to elaborate complexity
Able to manage projects both remote and onsite; up to 50% travel may be required
Strong customer facing communications, conflict resolution and interpersonal skills
Able to identify, project dependencies, constraints and risks and pro-actively facilitate appropriate mitigation strategies to assure the completion of work
Experience coaching and motivating project team members, contractors and influencers to represent appropriate urgency, accountability, clear communications and action to assure positive outcomes and adherence to schedules
Able to constructively work under pressure and navigate difficult client conversations to build trust
Confident in their ability to drive results and bring projects back to center when chaos occurs
Knowledge of Microsoft Project, Smartsheets, Asana, Google and Microsoft suite of office products
Strong decision making, collaboration, facilitation and problem solving skill set
Excellent organization, time management, listening, written and oral communications skills
2+ years of access control or related security experience is preferred
Bachelor’s degree in a relevant field
RemoteLock is a company with a 10-year track record of success and a start-up mentality. We are fanatical about getting the right things done in a detailed and dependable manner. We are experts in the field with the humility to improve every day. We embrace challenges with open and honest communications and have the courage to always do the right thing. We value a healthy work-life balance and have fun being ourselves and serving our client base.
RemoteLock is the leading provider of cloud-based software for smart lock management and access control. RemoteLock’s software allows users to remotely control access for renters, guests, employees and contractors—saving time and money. RemoteLock provides clients ultimate flexibility—the ability to control any door, using any credential, with locks from every leading manufacturer—all from one dashboard. Every year, RemoteLock opens doors over 100 million times across 65 countries. RemoteLock is headquartered in Denver, CO. Learn more at www.remotelock.com.