Senior Program Manager, Operations Product Enablement

| Greater Denver Area
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Checkr’s mission is to build a fairer future by improving understanding of the past. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $2.2B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include, Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

We are seeking an experienced Program Manager to drive product enablement across the Operations department. This person will be responsible for understanding Checkr product releases and shepherding the various activities needed to enable the Operations org for launch and ongoing support. This role will be highly cross-functional and expected to liaise seamlessly between product managers, engineers, support teams, and other Operations leadership. You should have 5+ years experience with project/program management, ideally within the tech industry and/or from a top tier consulting firm.

Responsibilities:

  • Own the process of new product discovery for operations teams, synthesizing impacts, communicating these across teams and back to product teams; quarterback all activities within operations, including new process development and compliance mitigation, to ‘green light’ a product launch 
  • Responsible for understanding detailed operational impacts of new product builds and how they impact various ops teams (from customer success to back-office operational teams)
  • Become a product expert and intimately learn details of new products being built
  • Be the key contact between product and operations teams
  • Liaise with business SMEs to solicit feedback & impacts, drive process change, and advocate on their behalf
  • Create relationships across the product org in order to proactively understand upcoming products
  • Build detailed communication and project planning frameworks for internal departments and ensure cross-functional alignment across 5+ teams
  • Create and maintain status reporting and communication cadences cross-functionally

Skills:

  • 5+ years experience with program management, ideally within a technology company. 8+ years cumulative professional experience 
  • Exceptional  project management & organization skills
  • Proven ability to build senior-level relationships, to lead cross-functional teams, and to influence decision-making
  • Significant experience working with product organizations (in a tech environment); you understand common product lingo, product development cycles, and can bridge knowledge gaps between technical and non technical teams. 
  • Experience building systems, processes, and tools to organize and drive change
  • Proactive nature and are always seeking to move projects forward
  • You are a clear and succinct communicator - you use 'active voice'
  • You thrive in cross-functional environments and can alter your messaging based on audience
  • Ability to work in a fast-paced environment; manage multiple priorities/projects at once
  • Experience with the Atlassian suite (Confluence/JIRA) and Zendesk preferred but not required

What you get:

  • A fast-paced and collaborative environment
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental and vision coverage
  • Unlimited PTO policy
  • Gym membership, transportation reimbursements
  • Catered lunch and snacks 

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement

Location

Surrounded by hip bars, restaurants and Colorado's State Capitol, there's always something new to see and do near our office!

An Insider's view of Checkr

What’s the vibe like in the office?

After 5 years of working at Checkr, I'm pleased to say that the vibe in the office hasn't changed! It's still a fun, vibrant and progressive environment where I'm constantly learning. If you're energized by smart, humble and ambitious professionals, you'll love Checkr.

Ashley DiRuggiero

Human Resources

How does the company support your career growth?

Checkr has helped me grow in my career with challenging Objectives and Key Results (OKRs) each quarter. Because my individual OKRs are aligned with company-wide stretch goals, achieving them means that I am an integral part of moving the company forward AND getting new experiences under my belt!

Temi Vasco

Accounting

How do your team's ideas influence the company's direction?

The sales team is on the front line with customers which gives us strong customer insights and a tremendous opportunity to shape the product strategy of the company. We bring that feedback to the executive team on a regular basis to influence the company's GTM strategy.

Kristen Faris

VP, Industry Strategy

What are Checkr Perks + Benefits

Checkr Benefits Overview

Checkr provides generous benefits and perks including comprehensive healthcare, unlimited PTO, commuter benefits, gym reimbursement, work from home Wednesday and an annual learning and development allowance.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Checkr offers equity in the form of Restricted Stock Units (RSUs) that vest over a 4 year period.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary or secondary caretaker.
Flexible Work Schedule
Checkr provides employees with a flexible work schedule that includes flexible start and end times and a company wide initiative to work from home on Wednesdays.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Checkr pays $100 a month for commuter benefits.
Free Daily Meals
We provide free breakfast on Monday. Employees get free lunch and dinner on Monday, Tuesday, Wednesday, Thursday, Friday.
Stocked Kitchen
Checkr has a fully stocked kitchen including unlimited drinks, snacks, coffee and tea.
Happy Hours
Happy hours are hosted Once per month.
Pet Friendly
Fitness Subsidies
Checkr reimburses $50 a month for gym memberships.
Professional Development Benefits
Job Training & Conferences
Checkr has a $2,850 budget per person for additional learning and development.
Lunch and learns
Promote from within
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