Senior Director, Technical Solution Delivery

| Greater Denver Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Healthgrades is focused on providing trusted information that helps consumers and providers make meaningful connections. As a Senior Director of Technical Delivery, you will manage a team with the ultimate goal of delivering value added solutions that help customers to expand the use of our health system beyond its core capabilities.

 

What You Will Do:

  • Oversee all service strategy for technical delivery- inclusive of staffing, resource management, people, tools, and process
  • Manage a team of diverse technical skills sets, support technology delivery across all Healthgrade health systems
  • Client facing responsibilities to ensure that client needs are well understood, expectations are correctly positioned, and deliverables are completed on time
  • Partner closely with leadership across all departments on organizational design, resource planning, and back office tools and technology
  • Establish work request system to capture and complete work requests; maximize billable utilization of team resources
  • Attend product design sessions and ensure products are engineered to maximize ease of delivery
  • Subject matter expert for data integration service strategy, delivery, and support
  • Scope, define, and build APIs to third party platforms
  • Create and enforce standard process for technical design, scoping, testing, delivery, QA, and support

What You Will Bring:

  • 8+ years experience leading engineering, technical support, or technology delivery teams
  • 5+ year experience in an engineering role within an Agile environment
  • Consulting experience with projects/deliverables requiring clear technical requirements, scoping, estimation, and solution delivery
  • Extensive experience in designing and implementing solutions on various Salesforce Cloud including Marketing Cloud, Sales Cloud, Service Cloud, and Einstein Analytics 
  • Expertise with Salesforce Marketing Cloud features such as Email Studio, Journey Builder, Marketing Automation Studio, Content Builder, and Mobile Studio
  • Proven experience in Salesforce functionality like Lightning Flow, APEX classes, Custom Objects, Visual force pages, Platform events, Sharing rules, Security settings, Profiles, Triggers, Workflows, Einstein Analytics
  • Experience with Snowflake, Alteryx, and Mulesoft
  • Tableau, Python, and Java experience is a huge plus!

Why Healthgrades?

At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and high-energy work environment while setting the stage for your continued success.

  • Meaningful Work – empowering consumers with data to make the right decisions for themselves and their families
  • Changing the Game - evolving, dynamic culture with career advancement opportunities
  • Community Builders- participating in local charity organizations and wellness initiatives
  • Robust Perks – generous PTO, 401k contributions, tuition assistance, entertainment discounts & more!

 


Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM

Location

Downtown Location- your favorite coffee shops, restaurants, breweries, and nightlife are all steps from the office, as well as transportation lines.

An Insider's view of Healthgrades

What are some social events your company does?

There are many opportunities to socialize, from ping-pong doubles to happy hours to volunteer outings. We also have monthly events such as Pizza Day, new hire socials and holidays to connect, win prizes, play games, or grab drinks. If you need a break from your desk, there are workspaces to lounge at with buddies and get the creative spark flowing.

Dan

Data Analyst

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.

Steven

VP, Product Management

What makes someone successful on your team?

Someone who is committed to continuous learning and knowledge sharing. Work becomes way more fun if you're willing to explore, test, learn, and iterate together!

Alli

Director, User Experience Design

What does your typical day look like?

I lead strategic development of data-driven marketing campaigns for our healthcare clients. The day-to-day involves a lot of problem solving, teamwork, and creative thinking from campaign development to market exit, and I'm motivated by new learning opportunities and collaboration each step of the way.

Lauren

Integrated Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Culture
Volunteer in local community
Intracompany committees
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Mentorship program
Online course subscriptions available
Customized development tracks
More Jobs at Healthgrades14 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Design + UX
new
Denver
Operations
new
Denver
Operations
new
Denver
Project Mgmt
new
Denver
Developer
new
Denver
Developer
new
Denver
Developer
new
Denver
Developer
new
Remote
Marketing
new
Denver
Data + Analytics
new
Denver
Product
new
Denver
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Healthgrades's full profileSee more Healthgrades jobs