Senior Director, Program Management
We’re looking for an exceptional leader in Program Management to work closely with Recurly’s Chief Technology Officer and engineering leadership. This director-level role will be responsible for running planning, operations and program management across the product and technology organization.
This role is a great opportunity to help build a world-class technology team in a competitive and fast growing market. You’ll have the opportunity to develop a team of technical operations managers and enable Recurly’s 85+ person technology organization to innovate across our platform. The ideal candidate for this role is passionate about creating and executing on programs that help our organization run more effectively. This role also provides an excellent leadership development experience by working directly with our CTO.
Key Responsibilities
- Lead on all aspects of program management across the technology organization, including process implementation, resources management and vendor management
- Create and manage a system to track outcomes of key technology initiatives, such as quality, adoption and return on investment
- Define and report on technology KPI across the organization
- Manage the technology roadmap (tracking, scheduling, status, risks, concerns) and partner closely with Product Management to ensure delivery of product roadmap
- Responsible for resources allocation across technology projects
- Work with CTO on R&D and COGS budget as well as strategic and OKR planning
- Manage a team of 3-5 technical project managers and scrum masters to facilitate effective time management and communications across technology teams
- Work closely with Support, Customer, Security and Product teams on cross functional processes
- Communicate status of technology programs to executive leadership
- Ensure that CTO’s vision, culture and intent is properly developed and communicated across teams.
Requirements
- 3+ years of experience in driving cross functional technical software projects
- 1+ year of people leadership experience
- Proven experience driving planning and budgeting cycles
- Deep knowledge of business operations, program delivery and agile methodologies
- Has an engineering background and/or extensive experience working with technology teams
- Ability to understand technical dependencies
- Confidence managing up and ability to work fluidly across all levels of the organization '
- Track record of executing in fast paced environments
- Strong analytical skills
- Excellent writer and verbal communication skills
- BA/BS degree required
About Recurly
Recurly, Inc. provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, Asana, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 42 countries.
Offices located in San Francisco, California, Boulder, Colorado, and New Orleans, Louisiana