Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

POSITION DESCRIPTION

The Proposal Management team is responsible for responding to large RFP’s that are provided to Zayo from our current and prospective customers. These responses include a pricing aspect, as well as a written history of Zayo and the products we can deliver. The manager of this team will oversee the day-to-day operations of the team and its members. This role will review new RFP’s and ensure each proposal manager is prioritizing RFP’s that Zayo can win. Additionally, the manager of the team will ensure Zayo is responding to RFP’s before the deadline. They will be asked to create reports and dashboards to measure effectiveness of each proposal manager, but will also need to provide visibility into the overall team success and win rate. Additionally, the manager of this team will need to frequently coordinate across the different engineering, product and sales teams to verify pricing is being provided accurately and on time. Not only is this role responsible for overseeing the day-to-day of the group, but they will also be called upon to put together RFP responses when necessary. Furthermore, this position is also going to be tasked to modify processes to allow for quicker response time and more robust RFP responses from Zayo, this is not limited to RFP’s but also includes requests for information, quotes & completing questionnaires. 

RESPONSIBILITIES

• Create reports and dashboards to track the performance of individual team members for quarterly bonus reviews

• Provide insights into overall team metrics as they relate to win rates and new revenue generated from Proposal Management team

• Review new RFP’s and be the decision maker for which requests the team will be responding to

• Keep Proposal Managers focused on RFP’s that Zayo has the highest likelihood of winning and ensure deliverables are sent before the deadline

• Verify pricing, language and legal terms and conditions in RFP’s are accurate and meet requesting customers parameters

• Collaborate with sales, product and engineering teams to ensure solutions are designed to meet the needs of the customers

• Identify areas for process improvement and propose/implement solutions for increased efficiency and output

• Work RFP’s on behalf of the individual proposal managers when volumes are high or as deadlines are approaching

QUALIFICATIONS

• 2-5 years of experience in telecommunications industry

• In depth understanding of Zayo value proposition and product offerings

• Strong writing skills and attention to detail

• Ability to create reports and dashboards in Salesforce

• Organizational aptitude and ability to meet various deadlines

• A general understanding for legal terms and conditions is preferred

• Institutional knowledge of markets advantageous to Zayo

• Proficient in Microsoft Word, Excel and Power Point

• Passionate about collaboration and working in teams

• Self-starter with willingness to tackle complex problems and propose solutions

• Determined to improve process to increase efficiency and strengthen Zayo responses

• Base salary range in CO: $80,100-$106,800

Benefits, Rewards & Wellness

• Annual Incentive Plan (AIP) - Full-time Zayo employees are also eligible for discretionary AIP which is based on the performance of the Company, an employee’s business segment, and the individual employee

• Sales Incentive Plan - Full-time Zayo sales employees are also eligible for discretionary incentive cash compensation through our Sales Incentive Plan

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.