Project Manager, Network Automation and Systems Integrations
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, dedicated Internet access, and colocation services. Zayo owns and operates a Tier 1 IP Backbone and 44 carrier-neutral data centers. Through its Cloudlink service, Zayo provides low latency private connectivity that attaches enterprises to their public cloud environments. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Position Description
The Project Manager for Network Automation and Systems Integrations owns end to end implementation of high visibility and high priority network automation projects with a deep understanding of business impact. An effective Project Manager for Network Automation and Systems Integrations is proficient in Telecommunications service delivery and provisioning across all functional layers with the ability to apply a revenue impact and cost efficiency emphasis on automation. Creative problem solving, critical thinking and implementing an Agile Development Methodology is imperative to the success of the role. An ability to understand complex system dependencies and make decisions based on Product Management rules and network automation logic is essential. The position requires strong attention to detail. Personal communication skills are critical, as this role demands constant interaction across various teams including business development, network engineering, product operations and service delivery. An individual with a hunger to solve problems and improve operational performance will excel in this position. In this role, the Project Manager will gain a deep understanding of the impact of software defined telecommunications delivery in the financial success of an organization as well as additional functional group business process at an accelerated pace by taking ownership for teaching self and asking thoughtful questions of management. The Project Manager will operate as main point of contact for multiple functions across the full scope of Zayo's internal organizations to identify requirements, dependencies, and timelines between technical and business teams. Works closely with QA/Production Support, Business Analysts and fellow project managers that support multiple development teams to ensure teams are contributing to the company roadmap and making data-driven decisions to positively support the business and drive revenue growth.
Responsibilities
Become a subject matter expert on customer facing network provisioning best practices, service delivery, business operations and automation processes
Develop growth strategies for areas of responsibility and provide business rationale, suggested priority and risk assessment
Drive project success by following development operations processes in line with effortless / agile / lean methodologies
Apply advanced analytical methods to proactively identify improvements and cost efficiency vs revenue impacting roadmap
Own end to end implementation and ongoing enhancements directly into customer facing platforms, including thoughtful tracking of success metrics
Own timeline, risk assessment and implementation of multiple network automation initiatives simultaneously
Establish new processes in line with business requirements and Company roadmap
Be the main point of contact for Product, Engineering and Business Development teams to develop strategy, gather requirements and maintain feedback loop throughout project
Drive information gathering in order to make thoughtful recommendations for business decisions relating to system implementation, modification, maintenance, etc.
Drives high impact performance driven culture
Excellent project management processes to be employed when applicable, including:
Develop project plan
Define revenue impact, success metrics and risk assessment
Identify project components, teams involved, inter-relationships between work functions, and ensure effective and proactive engagement
Apply business priorities to project; ensure project will meet the stakeholders’ goals
Identify Critical Path and manage key issue resolution.
Understand team ecosystem, projects, and workload to define appropriate prioritization of tasks
Break down project into accelerated deliverables with a clear definition of Minimum Viable Product and subsequent phases
Qualifications
Bachelor's degree (B.A.) from four-year College or University in Computer Science, Network Engineering or Related Areas
Proficient understanding of Telecommunications services including Ethernet, IP and Connect to Cloud configurations
Understanding of API first development and customer facing integrations
3-5 years of product, project management, software development, and/or technology development operations experience preferred
Outstanding organizational skills, highly resourceful and proven project management
Strong analytical business acumen and financial aptitude
Proficient in interpreting business and technical requirements and making decisions that are optimal for Zayo’s vision
Ability to follow lean / Agile development operations principles
High level of salesforce.com knowledge, including but not limited to object design and reporting structures
Aptitude for learning new/different processes within the company to better understand other data architectures and workflows
Ability to view issues and concerns from multiple perspectives, and to keep the “big picture” in focus
Comfortable with understanding and applying material conditional logic
Capable of independently solving logic based problems
Strong desire for teamwork and working in group settings
Capacity to work on multiple projects and meet various deadlines
Attention to detail and a basic understanding of aesthetics is essential
Rewards
- Competitive compensation
- Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
- Fitness membership discounts
- Generous paid time off policy including paid parental leave