Project Manager - Billing & IT

| Greater Boulder Area | Hybrid
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Company Description

 

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

 

 

Position Description

The Project Manager role supporting Billing & IT will focus on finance development projects and is responsible for researching, designing, and refining the policies, processes, and systems that ensures an effortless development experience and set or adhere to standards for best practices. An effective Project Manager should be an expert in navigating Salesforce.com and Excel.  An ability to understand complex system dependencies and make decisions based on international regulatory policies. The position requires strong attention to detail. Communication skills are critical since the Project Manager will operate as main point of contact with stakeholders and requesters to identify requirements, dependencies, and timelines between technical and business teams. An individual with a hunger to solve problems and improve operational performance will excel in this role.

 

Responsibilities

  • Own business analysis and implementation of virtual systems mergers based on technical and business requirements
  • Build standard operating procedures for data analysis and governance in Salesforce
  • Assist in making business decisions relating to system implementation, assessment, adoption and maintenance of business reporting and accounting
  • Oversee incumbent projects ensuring every project adheres to the below requirements:
    • Project priority is clearly understood and reflected at all times
    • Business and technical requirements are clearly and completely identified and reviewed with stakeholders prior to request for IT development team to engage.
    • Process flowcharts are included with requests for new process or changes to existing (where applicable)
    • Create and maintain comprehensive project documentation 

  • Define development processes in line with effortless / Agile / lean methodologies 

  • Track and communicate status of business initiatives to management
  • Apply advanced analytical methods to proactively identify improvements
  • Ensure a coherent knowledge database of training and process documentation is properly built and maintained
  • Establish new processes in line with business requirements and roadmap 

  • Creation and maintenance of reports/dashboard/data/metrics used to measure and ensure success
  • Understand team ecosystem, projects, and workload to define appropriate prioritization of tasks 
 

 

Qualifications

  • Undergraduate degree in Business, Finance, Economics or other degree requiring analytical aptitude or equivalent relevant work experience
  • 3-5 years of product, project management, software development, and/or technology analyst experience preferred
  • Experience working in GitLab
  • Proficiency in the MS Office suite of tools with emphasis on Excel
  • Strong knowledge of Salesforce.com platform is a plus
  • Aptitude to understand policy and billing regulation as it applies to invoices
  • Strong attention to detail, superb organizational skills, and ability to multi-task and prioritize
  • Ability to work across functional boundaries
  • Ability to communicate effectively with a variety of functional teams, and strong interpersonal skills for supporting and advising sales teams on proper systems and process
  • Capacity to work on multiple projects and meet various deadlines
  • Comfortable with understanding and applying material conditional logic
  • Aptitude for learning new/different processes within the company to better understand other data architectures and workflows
  • Ability to view issues and concerns from multiple perspectives, and to keep the “big picture” in focus
  • Ability to be flexible in work schedule and to meet strict deadlines under minimal supervision

 

Rewards

  • Competitive compensation
  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
  • Fitness membership discounts
  • Generous paid time off policy including paid parental leave
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Culture
Volunteer in local community
Provides up to 16 hours a year to volunteer in the community
Partners with nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Employee Resource Groups Mental Health & Disability Advocacy | Pride | Women's | Multicultural | Veterans | Sustainability
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,850 annually.
Disability insurance
Short & Long term disability insurance are a free company provided benefit to all full time employees. They cover 60% of annual salary up to $5000/$10000 monthly maximum payout
Dental insurance
Preventative, minor, and major dental services and treatments are covered under Zayo's plans.
Vision insurance
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health insurance
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet insurance
Offered at a discounted rate to all Zayo employees
Wellness programs
We offer incentives for employees to participate in many wellness activities.
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental health benefits
Financial & Retirement
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid volunteer time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid holidays
Office Perks
Commuter benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Onsite office parking
Parking is available at Zayo offices.
Recreational clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness stipend
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours

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