Programmatic Implementation Specialist
Description
This position can be located in our Seattle, Denver, Chicago or New York office, though in-office work in not required until further notice due to Covid-19. This position can also be done remotely in the United States if you are not located in a city where we have an office.
Adswerve’s Implementation Specialist is primarily responsible for consulting clients during the launch and onboarding phases for Display & Video 360. As a technical expert of this platform, this role is critical in helping agencies and Marketers activate various forms of implementations, whether that be singular product additions, in-housing or end-to-end implementations within the Google Marketing Platform. As the Implementation Specialist best understands the nuances of the media platforms and the various third-party tools and integrations in the industry, he/she will advise clients of best practices and next steps for a platform implementation that not only meets their immediate campaign goals but encourages further platform adoption and data governance.
THIS ROLE
- Maintains a caliber of both strategic and technical expertise by way of consulting and platform training
- Has a good understanding of programmatic buying and can relate to the challenges Marketers face when learning a new DSP to activate their advertising campaigns
- Does not manage or optimize campaigns directly in the DSP, their goal is to support the trader/buyer by helping them learn Display & Video 360
- May not have direct experience with Display & Video 360 but has familiarity with related bidding technologies, plus eager and ready to learn
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serve as the “technical guru” and consultant for new business.
- Consult clients regarding platform implementations:
- Contact Client to initiate platform launch
- Setup account configuration and platform access
- Communicate launch outline and services that will be provided
- Provide strategic and technical support during the onboarding phase
- Flag areas for upselling and/or custom launch services to expedite activation
- Serve as the main point of contact for a Client in a platform launch.
- Monitor and verify initial campaign activity and proactively work with the Client or AE/Sales if the launch is not progressing.
- Document launch notes as necessary in Salesforce or other systems as instructed.
- Foster strong relationships with clients by acting as a trusted partner.
- Create documentation to streamline processes, and contribute ideas on how to automate platform implementation phases.
- Be a mentor to other team members as needed or a resource to assist with answering product related questions.
- Communicate ideas on ways to provide better service or improve workflows.
- Participate in group team initiatives and projects as required.
- Host platform training sessions and deliver post-training documentation.
POSITION REQUIREMENTS
- 1 - 2 years experience working in DSP’s (i.e. Display & Video 360, TradeDesk, Basis or other programmatic buying solutions)
- Superior organizational skills with a strong proactive approach.
- Comfortable with communicating with clients via email/phone and in person.
- Able to be versatile when responding to Client questions.
- Exudes impeccable client-facing skills and professionalism.
- Excellent verbal and written communication skills.
- Ability to work both independently and collaboratively.
- Strong familiarity with online media buying and selling processes.
- Must have a strong working knowledge of ad serving technologies.
- A motivated self-starter with a positive attitude and enthusiasm for our mission
PREFERRED QUALIFICATIONS
- 3+ years in digital advertising.
- 3+ years experience working in a client-facing or project management role.
- Bachelor’s degree in preferably Business or Technology
- Knowledge of the digital marketing landscape including players and products.
- Experience working in Google’s Campaign Manager
As a leading Google Marketing and Cloud partner, Adswerve is a team of media and analytics veterans who believe smart marketing is built on data discovery. Formerly two separate entities, Adswerve acquired Analytics Pros in August of 2018 and is now able to provide unparalleled expertise across the entire Google Marketing and Cloud Platforms. With offices in Denver, Seattle and New York, Adswerve helps thousands of digital marketers, data analysts and agencies make stronger connections with their customers through successful data-driven strategies.
We have a vibrant, team-oriented company culture where employees are respected for their experience, contributions and collaboration. Adswerve is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills and unique perspectives. Our top-tier partnership with Google provides accelerated growth opportunities and a positive, rewarding environment for employees. We offer a fun workplace and promote a healthy work-life balance. Full-time employees are eligible for excellent benefits including medical, dental and vision insurance with no premiums for employees, along with paid time off, paid sick leave, paid parental leave, flexible work arrangements and 401(k) plan.
Adswerve is an Equal Opportunity and E-Verify Employer. All qualified applicants will receive consideration without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, physical or mental disability, medical condition, gender identity, gender expression, results of genetic testing, service in the military, or on any other basis that would be in violation of any applicable federal, state, or local law. Adswerve will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Recruitment Agencies: We are not utilizing external 3rd party recruitment agencies for this search. Should those needs change, we will seek your assistance directly.