The PRM is dedicated to working as a partner program ambassador closely aligned with our Channel Account Managers (CAM’s) and Partners. You will foster a team/collaborative environment where all parties are comfortable suggesting changes to improve and evolve our programs in a fast paced competitive environment. You will serve as a primary point of contact to our CAM’s and resource for all things related to Zooms Referral Programs. . You will assist CAM’s with the ability to implement and understand Zooms process, policy, and approved operational and programmatic components. You will also work closely as a team with Zoom’s Sales, Marketing and Readiness team to align on program strategy and help execute on that strategy cross functionally. 

Responsibilities:

• Strong partner facing presence, experience in presenting and engaging senior executives 

• Disseminate all communications and announcements as needed related to program updates

• Host regular cadence calls with partners to discuss challenges and opportunities related to program updates

• Be knowledgeable about industry related trends 

• You will compile data and analyze the impact of program changes or suggest changes based on data 

• Work cross functionally with other team members to understand and help deliver on company goals

• Participate in industry events; such as trade shows and seminars

• Special projects as needed, in support of the Partner Programs organization

Qualifications:

• 3 to 5 years of experience in UCaaS, Telephony, CCaaS or Collaboration sales or marketing role

• Experience with Distribution or Master Agents

• Proven ability to build and maintain strong relationships with Partners

• Sales account management experience

• Ability to travel as needed when appropriate

• BA / BS education or relevant experience

Skills:

• Demonstrated record of building and fostering relationships

• Strategic thinker with a sales mentality and proven ability to execute strategy

• Partner-based experience

• Strong analytical and presentation skills

• Excellent communication skills (verbal and written)

• Strong leadership skills to achieve or exceed goals

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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