Principal, Academic Partner Engagement

| Greater Denver Area | Remote
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Guild is hiring an Principal, Academic Partner Engagement on the Academic Partnerships team to lead the strategy and execution of communication and engagement efforts across Guild’s diverse portfolio of academic partners (universities and other academic learning providers). 

This is a unique opportunity to serve in a newly formed role and have a tangible impact at a critical time of growth for the company. We are looking for a leader who is highly skilled at designing, developing, and delivering impactful communication and engagement approaches to ensure Guild is building a robust and deeply invested set of stakeholders across our Learning Marketplace. This individual will work closely with other members of the Learning Marketplace team to define and execute a partner-wide communication and engagement strategy that helps reinforce Guild’s value proposition to our academic partners, and delivers valuable insights to our partners that lead those partners to grow their commitment to and engagement with Guild over time.

In this role, you will:

  • Collaborate with other key stakeholders within Learning Marketplace and Guild broadly to define a strategy and approach--aligned with company strategy and objectives--to engage our existing academic partners across the marketplace in ways that add value to our partners and support Guild’s business goals
  • Define and execute a set of key communication and engagement channels and activities in support of that strategy, focused on existing academic partners as the core audience. These activities are likely to include events, webinars, newsletters, and other resource creation. 
  • Identify opportunities to highlight best practices, demonstrate thought leadership, and share insights and learning across our academic partners that will add value to Guild and enhance the partners’ working engagement with Guild
  • Collaborate closely with cross-functional teams at Guild--including our academic account management, sales & GTM, solutions, and marketing/PR teams--to ensure our strategies for communication and engagement support the objectives our teams have with our current and prospective partners 

You are a strong fit for this role if you have:

  • 8-10 years of experience in client services, customer experience, enterprise marketing, or similar, particularly working with a large audience of complex enterprise-level b2b organizations as clients. Experience working with academic, higher education institutions as your clients is a major plus.
  • Experience defining and executing communication strategies for impact with enterprise clients
  • Experience building communities of diverse stakeholders towards an end of driving business results for your company and the stakeholders together
  • Experience owning and running major corporate events and engagements
  • Superb communication skills; ability to shape communication to clients that will produce impact, engagement, and results
  • Experience working cross functionally in a fast-paced, ambiguous environment
  • Comfort serving at both a strategic and operational level, willing to both set a strategy and lead the execution of that strategy in a startup environment
  • Strong interpersonal skills: Ability to build and maintain strong relationships with senior stakeholders internally and externally, and communicate effectively while under pressure - balancing confidence, humility and diplomacy.
  • Demonstrated ability to lead others on strategic projects and significant cross-functional initiatives, directly and indirectly through influence, to drive to measurable business outcomes

About Guild:

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion. 

We also just became the latest female-led company to hit a $1billion valuation and the only B-corp with those qualifications.  Our Series D round was led by Ken Chenault, General Catalyst Partners chairman and former CEO of AMEX, and joined by Emerson Collective, LeadEdge Capital, and Iconiq. 

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Location

370 17th St., Suite 3600, Denver, CO 80202

An Insider's view of Guild Education

What’s the vibe like in the office?

We're fast-paced and got a little bit of a startup vibe, so there's always plenty to learn from and grow!People are collaborative and ready to bring their knowledge, experience, and ideas to the table to make sure we're doing right by each other and our students.As hard-working as everyone is, you can also be rest assured we also love to celebrate!

Kendry

Bilingual Student Success Advisor

How do you collaborate with other teams in the company?

We're incredibly cross functional and believe heavily in developing and cultivating strong relationships not only with our external partners, but internally across and within departments as well. One of my favorite traditions is that each new hire at Guild is given a coffee card when they start to encourage them to grab coffee with others and get t

Annie

Partner Marketing, Employer Success

How has your career grown since starting at the company?

Since my humble beginning as a Guild Intern, I have had opportunities afforded to me that stretch me in ways that align with my values and push me to be a little uncomfortable while still having welcome support. I’m now in a position where I get to learn first-hand from experts that I don’t believe I was qualified for before working at Guild.

Paco

Senior Associate of University Operations

What kinds of technical challenges do you and your team face?

My team works on ensuring that new users can find what they need and engage with our platform easily. Many of the technical challenges we face involve scaling the early-stage version of Guild’s app into something more flexible for our next growth phase. We deal with the difficult (but fascinating!) tradeoffs of these decisions every day.

April

Software Engineer

What are Guild Education Perks + Benefits

Guild Education Benefits Overview

At Guild, we’re expanding opportunity for America’s workforce, and we’re committed to doing the same for our own employees by supporting them professionally and personally. Guild offers benefits and perks to support all employees and their families. From $0 medical premiums to a flexible parental leave policy to tuition assistance to company equity for all employees, we have something for everyone at Guild.

Culture
Volunteer in local community
Guild has a yearly "Guild Gives Back" day, where we provide organized volunteer opportunities to all our employees as well as a "12 Days of Giving" around the holidays!
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Guild has a highly diverse management team, with nearly 75% of employees reporting to female leadership.
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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