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Payroll Implementation Specialist

| Greater Denver Area
Introduction:

Interested in working for a fast growing revenue producing startup? SALARY PLUS EQUITY!!!! Implementation at Wurk. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At Wurk, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.

Description:

  • Implement Wurk's solutions to non-complex clients, following Wurk guidelines, and in accordance with client expectations
  • Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness
  • Review orders for accuracy and then implement the solution in a very prescribed manner according to guidelines and training
  • Follow solutions and implementation guidelines as indicated by the client
  • Work with client for the first few product runs until clients are successfully up and running
  • Work under direct supervision to resolve issues and provide solutions
  • Remain engaged with client throughout implementation, until client is successfully running Wurk solutions
  • Interact/collaborate with Wurk associates in sales and customer service
  • Exchange routine information with members of client project team, including priorities, timeliness and issues as they arise

Required

  • Required 5+ years of Payroll software implementation expertise
  • 1 to 3 years of experience working in a client service/customer service environment or systems integration environment
  • High school diploma or equivalent in education and experience

Preferred

  • Bachelor's degree or equivalent in education and experience
  • Proven ability to maintain focus and work effectively with multiple demands
  • Ability to work as part of a team to accomplish tasks
  • Strong client relationship skills
  • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
  • Must be able to recognize basic procedural issues as they arise, then escalate to the appropriate level
  • Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
  • Proficient in the latest web technologies and working knowledge of various operating systems
  • Excellent analytical skills and time management skills
  • Excellent communication skills both verbal and written
  • Proficient using Microsoft Office
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • KronosDatabases
    • MasterTaxDatabases
    • ConfluenceManagement
    • SmartsheetManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

Ballpark is a lively area centered on Coors Field. Around the stadium, brewpubs and pizzerias mix with laid-back jazz clubs and rooftop bars.

An Insider's view of Wurk

What does your typical day look like?

BUSY! But that is the beauty of a start-up there is so much opportunity to bring to the table.

Rebecca

Account Executive

How has your career grown since starting at the company?

I have been here over two months and I have had the opportunity to attend some very influential events. They have empowered me and allowed me to support oncoming team members for success.

Rebecca

Account Executive

How do you make yourself accessible to the rest of the team?

With our open office environment, it's easy to connect with the team and collaborate on projects. I encourage people to book time with me if they'd like to contribute to our marketing efforts or have questions about processes. We're fortunate to have approachable, friendly people that work hard while supporting each other.

Heather

Marketing Director

What’s the vibe like in the office?

Wurk has an exciting and enthusiastic vibe. Each member of the team is here because they want to be and because they are experts in what they do. It is inspiring and motivating to be a part of such a talented and intelligent team. I know when I come in each day I am part of a team of top performers working to protect the individuals and businesses

Chad

Business Development Manager

What are Wurk Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month, on occasion.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
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