Company Information

Marketo provides the leading engagement marketing software and solutions designed to help marketers develop long-term relationships with their customers – from acquisition to advocacy. Marketo is built for marketers, by marketers and is setting the innovation agenda for marketing technology. Marketo puts Marketing First. Headquartered in San Mateo, CA, with offices around the world, Marketo serves as a strategic partner to large enterprise and fast-growing small companies across a wide variety of industries. To learn more about Marketo’s Engagement Marketing Platform, LaunchPoint® partner ecosystem, and the vast community that is the Marketo Marketing Nation®, visit www.marketo.com.

Job Description

Partner Programs Specialist

In the Partner Programs Administrator role, your primary responsibility will be to manage the daily operations of the ISV Technology Partner Programs. Additional responsibilities will involve maintaining the content on LaunchPoint.com and supporting partner-related projects.

Primary Responsibilities / Duties

• Review and process all partner applications; onboard approved applicants
• Maintain the content on the LaunchPoint.com website including reviewing and publishing new listings, updating content such as tags, News and Featured Partners, and curating the Resources page
• Manage partner sandboxes - place orders, and oversee the provisioning, de-provisioning and renewal processes  
• Provide help desk support for all ISV Technology Partner-related issues
• Manage the month-end partner opportunity reporting process
• Create month-end and quarter-end reports
• Document partner processes and maintain document libraries
• Support a variety of partner projects including but not limited to Salesforce data updates and clean-up, partner nurture campaigns and partner events.

Requirements:

• Bachelor’s Degree in Business Administration, Operations Management or related field (or equivalent experience)

• 2+ years program operations experience, preferably in partner operations
• Working knowledge of Marketo, Salesforce and the MS Office Suite (particularly Excel and PowerPoint)
• Excellent organizational and time management skills
• Close attention to detail
• Quick study in learning new technologies
• Ability to juggle multiple projects in a fast-paced environment

Nice to have:

• MarTech industry background
• Experience in working with ISV Technology Partners

Marketo is an equal opportunity employer

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