Are you looking for an opportunity where your skills and enthusiasm make a difference and where your voice will be heard? At RingCentral our award-winning environment is high-energy, team-oriented and committed to providing world-class service for its customers. We’re the #1 global cloud-based, communications provider, growing at more than 30% annually and we’re looking for team-members with an entrepreneurial spark! 

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

RingCentral is the largest and fastest-growing pure-play provider in this space, market capitalization of over $18 billion and we are very excited to have surpassed our previous goal of a $1 billion annual revenue run-rate ahead of schedule. 

• “The Engine Continues to Operate Flawlessly, While Extending the Lead with Additional Horsepower” – Craig-Hallum
• “A solid end to the year but even more to look forward to in 2020” – Goldman Sachs
• “Becoming the Salesforce of UCaaS” – Guggenheim
• “Path to Multi-Billions Looks Increasingly Clear” – Raymond James
• “Execution this Clean is Worth the Premium” – Wells Fargo

Job Type: Full time | Location: Dallas, TX - Remote

Job Description:

The Partner Field Programs Manager will work as a part of the partner programs team and will report to the Manager, Partner Programs. He/she will oversee management of the partner relationships and development plans through various marketing activities, acting as a consultant for Partners to enhance their RingCentral portfolio.  They will own regional partner events from concept to completion, working with team members of varying levels of experience and skill, vendor partnerships, manage budgets, order services, create timelines, meet all deadlines on time. The Partner Field Programs Manager will support sales and business development efforts in assessing the marketing needs and in building strong RingCentral presence and messaging. The Partner Field Programs Manager will be expected to consult with and partner with Sales and internal team members to conceptualize, develop and market events and programs, taking into consideration goals, themes, audiences, and RingCentral culture. This individual thrives in a fast-paced and entrepreneurial environment and has a hunger for being on the cutting edge of marketing and is excited to make a real impact for the brand.

Responsibilities:

• Develop relationships with identified regional partners and the partner community as a whole to adopt the ‘think RingCentral first’ mentality by creating concierge marketing plans that support our highest priority in-market Partners.
• Create initiatives for customer pipeline building with specific partners; Partner Customer Forums and Partner Customer Webinar program owner.
• Develop and execute go-to-market activities/campaigns and events (which may include webinars, executive-level roundtables, highly targeted appointment setting programs, customer-facing events, etc.) for in-market partners that generate and cultivate opportunities and leads for the channel sales team.
• Develop and execute in-field marketing activities and events in support of sales and Partner enablement objectives, inclusive of content, business strategy, tactics, execution and ROI measurements for partner marketing campaigns.  Develop and implement marketing tactics based on partners specific GTM strategies and needs.
• Coach, educate, and enable partner managers to understand marketing resources available at large, core marketing go-to market principles, and correct program marketing ROE.
• Create regular communications cadence of activities and event status to internal programs team, sales team, and sales directors.
• Coordinate activities/events, including live/on-demand webinars, online resource centers, newsletters, whitepaper syndication programs, face-to-face seminars, executive-level roundtables, tradeshows, industry events, etc. to ensure Partners are up to date on all RingCentral materials.
• Timely management of assets and marketing plans in support of activities and events
• Monitor and report performance metrics of activities and events and live campaigns
• Participation on weekly Partner Programs calls and team calls 
• Weekly updating of reports to team regarding marketing activities and events
• Serve as key resource/go-to person for regional partner programs-related activities for Partner Sales team
• Filter, process, and project manage partner programs and MDF requests

Qualifications:  

• Experience in campaign management, target marketing, CRM process, project management, demand generation and analytics
• Able to develop and implement customer-specific marketing programs independently
• Demonstrated event management skills
• Excellent interpersonal and communications skills
• Excellent time management, decision making, prioritization and organization skills
• Must be able to work well with others as part of a team
• Partner Programs experience ideal
• Campaign management experience (execution + SFDC campaign reporting/tracking)
• Ability to travel approximately 25% 
• Remote position based in Dallas, Texas
• Experience with a technology, UCaaS or SaaS company
• Experience using Salesforce.com for Customer Relationship Management
• Must be a team player with a “can-do” attitude who is not afraid of bringing new ideas to the table and willingness to try new things
• Experience working in a fast-pace environment
• Self-motivated, able to problem solve and provide great work with limited supervision
• A Bachelor’s degree in Marketing, Communications, Business is required

What we offer:

• Base Salary  
• MBO Quarterly Bonuses 
• RSU's (Restricted Stock Units)
• Immediate benefits (Health, Vision, Dental – individual employee) 
• (10) Company Wide Holidays
• Flexible Paid Time off (performance based)
• ESPP (Employee Stock Purchase Plan)
• Opportunities that accompany a high growth organization

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows.

RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that is committed to workplace diversity.