Manager, Collaboration Services

| Greater Denver Area

Please review the job details below.

 

 

The Manager of Collaboration Services reports into the End User Productivity team and provides technical and personnel leadership for a broad range of managed services. We are seeking the right technical leader with a passion for quality, continuous improvement and experience in designing, deploying and maintaining IT systems. We desire a team player with exceptional customer service skills and a passion for delivering secure, accurate and reliable collaboration services to end users. You must be a self-starter with a proven track record in supporting teams, processes and technology aimed to maximize end user productivity and the alignment of technical solutions to the business goals and objectives. As a front-line leader, you will be expected to manage people as well as the operational components associated with customer advocacy, service reliability, and solution delivery metrics and KPIs.

This role will be balanced across technical delivery and leading a team composed of systems engineers and administrators responsible for technical operations, customer support and driving continuous improvement within the following technologies: O365, Email, File Sharing, Messaging, Document Management as well as other business specific collaboration tools.

 

 

Responsibilities:

  • Define, plan and execute strategy/projects to deliver long-term efficiency/scalability of end user productivity and collaboration capabilities.
  • Lead/contribute to support efforts from design to operations, solving complex technical challenges around shared services and engineering productivity and velocity.
  • Identify and remedy functional and/or process gaps, including (where applicable) the staffing and development of team(s) to meet the short and long-term needs.
  • Train and mentor team members.

 

Basic Qualifications:

  • BA/BS degree in a Technology field, or equivalent practical experience.
  • Minimum 5 years of technical experience with Microsoft Enterprise products.
  • Advanced Scripting and IT Automation experience.
  • Minimum 1 year supervisory experience supporting technical teams.
  • US Citizen or Permanent Resident
  • Experience implementing and supporting hybrid O365 environments.

 

Preferred Qualifications:

  • Strong organization and prioritization skills along with outstanding written and verbal communication skills.
  • Proven experience with advancing productivity through technology and process.

DigitalGlobe and Radiant solutions offer a generous compensation package including a competitive salary; choice of medical plan; dental, life, and disability insurance; a 401(K) plan with competitive company match; paid holidays and paid time off.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • SpringFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Microsoft ProjectManagement
    • CAManagement
    • SalesforceCRM

Location

Our location is just steps away from plenty of expansive open space, restaurants, and bars. We are less than a 5 minute walk from an RTD Park-n-Ride.
1300 W. 120th Ave, Westminster, CO 80234

Insider's spotlight

What are some social events your company does?

Monthly "Welcome & Well Wishes" (W3) meetings where we come together to meet new team members and say farewell to long-term employees who are retiring. A member of the DigitalGlobe Leadership team hosts the event and features a slideshow to introduce new team members. And refreshments/snacks/ice cream are served.

Josh

Talent Acquisition Partner

What are DigitalGlobe Perks + Benefits

DigitalGlobe Benefits Overview

A great team deserves great perks.

Comprehensive Medical/Dental/Vision Plans + Flexible Time Off + 10 Paid Company Holidays + Competitive Salaries + Employee Cafe + Free General Healthcare (when enrolled in a paid DG medical plan) + Amazing Office & Game Room + Exclusive Disc Golf Course = WE VALUE OUR PEOPLE

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Contribute from $120 to $2,650 per household (per calendar year) for reimbursement of health‐related expenses you may need to pay for out of pocket.
Disability Insurance
6 weeks of salary continuation at 100% beginning on 8th consecutive day - 60% up to $20,000 per month if unable to work due to disability longer than 12 weeks.
Dental Benefits
The plan will pay 100% Preventative, 80% Basic, and 50% Major. $2,000 Annual Maximum. Deductible of $50 individual and $150 family for basic and major services. Orthodontics at 50%.
Vision Benefits
Vision Service Plan - 1 set of contact lenses and 1 eye exam (after copay) per calendar year. 1 pair of frames every 24 months.
Health Insurance Benefits
Options include a Consumer Driven Healthcare Plan (CDHP) and PPO. Prescription Drug Plan is also covered under these medical plans. DigitalGlobe pays the majority of costs for both FT/PT employees.
Life Insurance
2X salary each up to a max of $800,000.
Wellness Programs
Counselors available 24/7, 365 days through a toll free number, 5 free face to face counseling sessions. Chiropractic services on-site weekly.
Onsite Gym
DG's onsite gym and yoga studio is available to all employees.
Retirement & Stock Options Benefits
401(K)
Immediate vesting of matching contribution upon completion of enrollment provided by Fidelity Investments.
401(K) Matching
Discretionary match of 50% of the first 8% of eligible earnings contributed on a per‐pay‐period basis to an annual maximum of $9,000.
Company Equity
Available for some employees- dependent on specific position
Performance Bonus
Available for some employees- dependent on specific position
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
DigitalGlobe offers competitive leave benefits including PTO, Unlimited Time Off (for salaried employees), Parental Leave, Military Leave, Jury Duty, and Bereavement Leave.
Generous PTO
Paid Holidays
8 holidays and 2 floating holidays.
Perks & Discounts
Casual Dress
DG's casual dress code is largely varied, with some employees wearing shorts and sandals, while other opt for more button ups and jeans. Rarely, if ever, are suits seen in the office.
Commuter Benefits
Employees can set aside a portion of their pay, via pre‐tax payroll deductions, for the payment of Mass Transit or Parking expenses.
Game Room
Our game room has access to outdoor terraces, and includes competitive ping pong games, as well as bean bags and Foosball tables.
Stocked Kitchen
Kitchens on each floor include ice, coffee, assorted teas, and waters. Soda is provided in one central location free of charge (just bring your own cup).
Some Meals Provided
Free fruit, bagels, or donuts every Tuesday!
Parking
Our employees have two parking garages with more than enough spaces to go around. Motorcycle, Electric Vehicle charging, and bike spots are given close access to the indoor entrances to the building.
Relocation Assistance
Relocation is offered on a case by case basis
Fitness Subsidies
At DigitalGlobe we want to stay focused on wellness and getting, or staying, in shape! Incentives include waiving joining fees, significantly reduced month-to-month rates with no contracts.
Professional Development Benefits
Job Training & Conferences
DG offers a wide range of training programs. Currently, DG is converting to AWS - included in that is varying AWS-related training and certification programs offered to all employees.
Tuition Reimbursement
The tuition reimbursement for employees is a maximum of $5,250. Effective after one year of employment.

Additional Perks + Benefits

Flex time off plus 10 paid holidays. Free general healthcare when enrolled in a DigitalGlobe medical plan
Amazing corporate office with game room and cafe. Frisbee golf course around corporate building exclusively for employees. Free fruit, bagels, or donuts every Tuesday!

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