Managed Services Consultant

The Implementation Consultant role is part of a global team based in Dallas, New York, London and Manchester.  They will work with clients globally on implementation activities generally in an offsite capacity, however, at times team members are required to travel to client sites to assist with onsite implementation activities. You will be trained on the Markit EDM application, and in the informational needs of modern financial institutions.  In the role, you will be monitoring feeds and processes, performing change management, and EDM software configuration.  Required is intermediate knowledge of SQL, and knowledge of cloud infrastructure is a plus.You will be building, evolving, and operating the infrastructure automation platform used to power our Cloud Services. You will ensure that our production environment is operating and performing optimized and efficiently; and that software is released and deployed in an efficient and streamlined manner, from development all the way to production. This is a hands-on operational role with a balanced amount of development and managed services support.The role is dynamic and provides a fantastic opportunity to build a solid career solving the data management issues of global top tier financial institution.

 

Responsibilities:

 

  • Documenting functional and requirement specifications to define detail input and output file content, systems functions, system controls and performance criteria.
  • Help establish cost and time estimates for implementation.
  • Configuring Markit EDM application to meet the client specifications.
  • Testing the project deliverables ensuring they are in line with documented requirements.
  • Interacting with clients and colleagues to ensure accurate and timely information flows.
  • Making recommendations for implementation of new systems and technologies where appropriate.
  • Providing consultancy to clients for business improvements. Investigates and documents existing
  • procedures. Discusses proposed solutions for complex systems with customer.
  • Mentoring and coaching of less experienced analysts and consultants.
  • Contributing to Implementation ‘Best Practice’ guidelines.
  • Participate in the set up and management of client’s hosted EDM environment.
  • Has detailed working knowledge of how Markit EDM products are supporting each client’s business.
  • Support, monitor and troubleshoot the client’s environment
  • Investigates and documents existing procedures and make recommendations for improvements. Discusses proposed solutions for complex systems with customer.
  • Work as part of an implementation team on-boarding new clients.
  • Analyses and reviews new system functions and use of information in developing general specifications.
  • Define systems functions, system controls and performance criteria and measurements.
  • Provides suggestions on operational issues.
  • Support Development, test and production infrastructures.
  • Together with Project Manager establishes cost and time estimates for implementation.
  • Interacts with clients and keeps appropriate management abreast of project issues.

 

Requirements:

  • 2+ years’ experience with Microsoft SQL query writing queries including complex JOINS and views. Understanding Microsoft SQL application functionality at a business functional level.
  • 2+ years’ experience working with relational databases and their architecture. Including reading/writing data to tables.
  • 2-3 years’ experience around client account management and with effective and clear vocal communication  
  • Exposure to Jira ticketing system is preferred, but not required
  • Exposure to Markit EDM is highly preferred, but not required. However, it will be the primary application used daily and training is fast paced along with on the job learning. It is required that the candidate be able to time manage self-learning, actively execute their daily duties, and this requires an individual that can multitask very effectively.
  • Exposure or a Certified AWS Solution Associate or Architect is highly preferred, but is not required.  Having an understanding at a Introductory level of AWS is necessary.  
  • 3 + years working with Microsoft Windows Server and exposure to troubleshooting windows related configurations, understand different machine specs, and an understanding computer architecture. IT experience is preferred, but not required.
  • 2 + years’ exposure within general financial, asset management, market trading, loan market and energy industry data desired.
  • 1+ experience using Microsoft Excel for typical business functionalities.
  • Exposure to financial data vendors such as Bloomberg, Moodys, S&P, Charles River, PAM, State Street, Pricing data etc
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We may consider Upslope Brewing and OZO Coffee our external conference rooms. If food trucks are your jam we have plenty right outside our doors!

An Insider's view of IHS Markit Digital

What’s the vibe like in the office?

Uniqueness and creativity can be seen in all areas here! We have a digital community bulletin board where you can buy, sell, or post just about anything (seriously, anything!), a company sponsored picnic that includes spirited cornhole competitions, and regular group outings like running or cycling, before, during, or after work.

Marj

Executive Director, Sales

How do you collaborate with other teams in the company?

My teammates and I come from a diverse set of backgrounds and combine our unique perspectives to provide innovative solutions to problems. As a result, our products push new boundaries and delight our clients.

Jason

Product Management Director

What are some things you learned at the company?

I’ve learned to appreciate and be intentional. My teammates are always ready to help each other find a better workflow, learn new tools, and support each other emotionally. This culture of support and collaboration inspires me to contribute by creating amazing work for our clients and being creative in connecting with colleagues intentionally.

Juwon

UI Designer

How would you describe the company’s work-life balance?

Our culture promotes hard work while also living a fulfilling life outside of the office. We all love spending time working together on challenging projects, and when the time comes to get away, the support is felt throughout the company. Whether it's an extended vacation or volunteer opportunity to give back to our community!

Corwin

Associate Creative Director, UI Design

What are IHS Markit Digital Perks + Benefits

Culture
Volunteer in local community
We each get 3 days a year to volunteer and will help match you with existing opportinities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have ample opportunities to join committees! We've got guilds, a Pride committee, a crafting club, a book club, a green team, a parenting community and several more.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Restricted share unites (RSU's) may be grated recognizing performance.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Life happens and we trust our colleagues to get the work they committed to done.
Remote Work Program
COVID-19 has provided us the opportunity to quickly acclimate to working remotely and we are establishing new guidelines as we continue to learn.
Family Medical Leave
Employees who have been with the company for 3 months are eligible for 26 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program, Cross-department program, Career mentoring, Leadership mentoring.
Time allotted for learning
We all want the opportunity to learn and grow. You and your manager can talk about what makes sense for you and your team.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

To name a few...pet insurance, ECO pass, loaner bikes and secure bike storage, showers + locker room onsite, food trucks every day and regular visits from Sweet Cow Ice Cream.

More Jobs at IHS Markit Digital58 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Data + Analytics
new
Denver
Data + Analytics
new
Denver
Data + Analytics
new
Denver
Data + Analytics
new
Boulder
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Project Mgmt
new
Denver
Developer
new
Denver
Developer
new
Denver
Developer
new
Denver
Product
new
Remote
Project Mgmt
new
Boulder
Developer
new
Boulder
Developer
new
Denver
HR
new
Denver
Developer
new
Denver
Project Mgmt
new
Denver
Operations
new
Boulder
Developer
new
Boulder
Sales
new
Boulder
Data + Analytics
new
Boulder
Developer
new
Denver
Developer
new
Denver
Project Mgmt
new
Remote
Sales
new
Denver
Developer
new
Boulder
Operations
new
Denver
Data + Analytics
new
Remote
Developer
new
Remote
Developer
new
Boulder
Developer
new
Boulder
Data + Analytics
new
Remote
Operations
new
Denver
Project Mgmt
new
Remote
Data + Analytics
new
Remote
Design + UX
new
Boulder
Operations
new
Remote
Developer
new
Boulder
Project Mgmt
new
Remote
Marketing
new
Remote
Product
new
Boulder