Lodging & Distribution Analyst

| Greater Denver Area
Summary/Objective:
The Lodging & Distribution Analyst's primary responsibility is to ensure that Hotel Engine’s product is competitive, attractive and relevant for our fast-growing global customer base.
This person will also continuously work with Hotel Engine’s hotel partners to ensure proper connectivity with their CRS systems to improve the marketing and distribution potential from their participation in the Hotel Engine marketplace. This individual will be a strong influencer that can take directive action as a self-starter to move the business forward.
This role is the foundation on which the supplier relations team is based. The team ensures that Hotel Engine’s global customers always find the most suitable property for their trip wherever they want to go and that our hotel partners can effectively, efficiently and throughout the year, reach Hotel Engine’s full breadth of traveler demand.
Essential Functions:
  • Coordinate with the development team to optimize content, rate and availability competitiveness on the sites to increase customer conversion 
  • Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs as needed to support the Director of Supplier Relations
  • Educate hotel partners on the self-service features available on HE supplier portal and disseminate supplier performance reporting on a monthly basis
  • Support Hotel Engine business development efforts through smooth onboarding of new hotel partners and support demand generation
  • Re-establish relationships with dormant hotel partners by ensuring proper technical connections with hotel CRS system
  • Assist the Director of Supplier Relations with developing and delivering system specific training to hoteliers on rate loading and basic GDS connectivity
  • Support research to identify properties not currently listed on the hosted marketplace
Competency:
  • High impact personality: intellectual agility, entrepreneur, relationship builder
  • Determined, motivated, and results-focused
  • Organized and strong time management skills
  • Analytical and strong in deductive reasoning skills
  • Proven follow-up/persistence when facing challenging situations
  • Ability to multi-task effectively and change gears quickly without skipping a beat
  • Ability to persuade and influence others and lead change
 
Required Education & Experience:
  • Bachelor’s Degree; or equivalent work experience with a hotel or travel management company
  • 1-2 years of experience in hotel reservation, front desk, or sales or experience as a booking agent for large volume corporate booking agency preferred
  • Expert experience with hotel CRS systems
  • Proficiency with MS Office specifically Excel and Outlook required including the ability to manage large data sets in multiple workbooks in Excel
  • Expert in knowledge of pivot tables and macros required
  • Knowledge of Salesforce is a plus
  • Knowledge of Revenue Management concepts, tactics, and processes preferred
  • Knowledge of hotel operations including front office, sales, and reservations processes highly desired
What we provide:
  • Paid vacation, holidays and sick days
  • Medical, Dental, and Vision Insurance Plans
  • 401K and supplemental insurance plan benefits
  • Paid gym membership and organic fruit delivery.
  • Free parking, free option for secure bike storage.
  • Discounted Wireless Service plans
  • Company sponsored events, holiday parties, and volunteer opportunities.
  • A healthy work/life balance 
 
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • Ruby on RailsFrameworks

Location

We have a beautiful view of the Rocky Mountains in the heart of the Cherry Creek/Glendale neighborhood close to many trendy restaurants and bars.

An Insider's view of Travelers Haven

How would you describe the company’s work-life balance?

"My work-life balance is the ability to be passionate about both work and life away from work. My purest source of passion is derived from providing for and spending time with my daughter. I am fortunate to love my work, be part of a company that values family, and find joy working with my colleagues."

Dan

VP of Strategic Relations

What projects are you most excited about?

“We’re encouraged to take on as much ownership and responsibility as we can handle, so we’re able to continuously improve and acquire new skills,” she said. “I’m currently working on a project to automate some manual processes, which should make some of my coworkers’ jobs a lot easier, and that’s the most rewarding thing to me.”

Kirstie

Software Engineer

What are some things you learned at the company?

The most impactful lesson has been time management. Sales can be overwhelming at times, so having a good system and structured schedule has proved to be extremely beneficial. Travelers Haven also allows their employees to work together to volunteer and contribute to those in need on a larger scale.

Rick

Sales Associate

How do you empower your team to be more creative?

As a leader, I want to always provide my team with clear direction but I never want to stifle creativity. So while I may tell them what I need done, I will never tell them how to do it because everyone operates differently and those different methods is what set us apart from other companies.

Arielle

Director of Operations

How do you collaborate with other teams in the company?

I could never be as efficient and effective without our team- through delegation and communication we make sure every facet of the client’s stay is as seamless as possible. Whether it’s coordinating deadlines or brainstorming on issue prevention, we’re always in constant communication.

Lana

Senior Client Account Manager

What are Travelers Haven Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Deeply discounted hotel rates. Some of the best parties you've ever been to. Regular team building events and outings. Craft brews and ciders on tap. Ping pong, arcade games, shuffle board and more. Collaborative workspaces with views of the Rockies. Free monthly massages. Paid gym membership. Employer subsidized phone plans.

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