ISP Project Manager

| Greater Boulder Area
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Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

A successful ISP Project Manager will be responsible for overall project management of ISP projects, with emphasis on:

  • Tracking and reporting progress on multiple orders (50+) at a time.
  • Communicating with ISP engineer and internal/external customers.
  • Ownership of ISP capital subprojects, purchase requests, and expense builders to include: creation, tracking approvals, and ensuring they are managed through the lifecycle of the project.
  • Identification and resolution of issues ensuring on time delivery of assigned projects and within budget.

An effective ISP PM will work closely with their ISP engineer and other teams within the ISP organization to track/report real-time updates, as well as having a close knowledge of assigned projects. In addition, the role will require expertise in defining, measuring, and reporting on key ISP project performance metrics with focus on improving visibility into on time delivery performance.

Ability to understand ISP project dependencies and make decisions based on project management rules is essential. Position requires strong communication skills, ISP technical aptitude, strong organizational skills, and attention to detail. Personal communication skills are critical, as this role demands constant interaction with the ISP engineer, internal/external customers, and internal support teams.

Responsibilities

  • Overall Project Management
    • Review incoming order requests for completeness and accuracy.
    • Identify project components, teams involved, and inter-relationships between work functions and ensure engagement.
    • Apply internal/external customer priorities to the project.
    • Critical Path identification and key issue resolution.
    • Anticipation, mitigation and escalation of project issues as required.
  • Documentation Delivery
    • Ensure an appropriate scope of work or close out package is built and reviewed prior to delivery to internal/external customers.
    • Ensure ISP Facility Information pages are updated with site specific information.
    • Ensure delivery of all documentation contractually required from contractors.
    • Receipt and processing of quotes from material vendors and installation contractors.
    • Delivery and receipt of signed/countersigned contracts with 3rd party data centers.
  • Project Budget
    • Create and manage financial instruments (CSPs, PR, and EBs).
    • Pro-actively manage budget variances.
    • Manage budget overruns.
    • Notify management of potential overruns.
    • Provide analysis of cost overruns.
    • Working with real estate team to properly implement and manage expense builders.
  • Communication
    • Host, support, and attend status calls with internal/external customers to notify of progress & issues.
    • Have weekly calls with internal team.
    • Weekly status of project progress on orders
    • Daily calls if required to manage critical path items that could severely jeopardize delivery timeline.
    • Communicating with Zayo Field Ops and contractors to drive site survey and installation completions.
    • Define, measure and report on key business performance metrics, and determine data clean-up efforts and/or process enhancements necessary to improve the quality and accuracy of these metrics.
    • Project management of various high-priority initiatives with the common objective of improving financial performance and operational efficiency. Project scopes will vary considerably, but may include data cleanup efforts, process/system enhancements, product training, and improvement of hand-off among internal stakeholders.

Qualifications

  • Bachelor’s Degree preferred
  • Must be conversant/have working knowledge of space, power, and fiber capacity builds. 
  • Must have 5 years familiarity with all types of inside plant construction and experience managing large capital projects.
  • Must be able to manage multiple aggressive project schedules and responses.
  • Proficiency with MS Word, Excel, Power Point, Visio, and AutoCAD Viewers software.
  • Must be able to understand and read construction documents.
  • Familiar with all facets of ISP management including quoting, installation, and delivery.
  • Business minded and able to maintain a commercial focus.
  • The employee will be required to meet with internal/external customers and internal support teams to review project scope and to ensure positive communication is maintained.

Rewards

  • Competitive compensation

    • Base salary range: $84,995-$92,295 

    • Full-time Zayo employees are also eligible for discretionary quarterly short-term and long-term incentive cash bonuses which are based on the performance of the Company, an employee’s business segment, and the individual employee

  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial secruity to our employees and their families.

Culture
Volunteer in local community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,650 annually.
Disability Insurance
If you are out of work for an extended period or time due to a disabling injury or illness, disability insurance covers 60% of annual salary up to $5000 monthly maximum payout.
Dental Benefits
Dental exams can help you & your dentist detect problems in the early stages when treatment is simpler & costs are lower. Regular exams are an important part of maintaining your medical health.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Wellness Programs
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Retirement & Stock Options Benefits
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Zayo provide 12 weeks paid maternity leave, 2 weeks paid paternity leave, and 4 weeks paid adoptive/foster leave.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company Outings
Game Room
Some Meals Provided
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Diversity Program
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
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