Implementation Specialist
Engrain is a recognized leader in software-as-a-service (SAAS) mobile, online, and touch-screen software solutions for the real-estate industry. We are looking for an Implementation Specialist to jump into a critical role for an exciting new product and contribute immediately in a fast-paced, high growth company. We offer competitive pay, great benefits, generous paid time off, and a positive and fast-paced working environment.
You can expect to:
Work closely with the Product Development and Implementation Team
Define workflows and best practices for an exciting new product
Task and test experimental maps and pilot SightMaps
Work with clients to identify what data points are important to them
Work with clients and internal team to acquire necessary content
Perform testing and data analytics
Configure customizable dashboards
Analyze and leverage data to uncover new insights
Compile and send customized reports to clients
Identify and mitigate product pain points
We would like:
Bachelor’s degree preferred
1-3 years of project management experience
Drive and passion for generating high levels of client satisfaction
Self-starter, tenacious and strong desire to learn
Able to prioritize and execute on a large volumes of work
Adept at solving problems and making decisions
Ability to understand new technology platforms and the opportunities/challenges they present, as well as interactive best practices, user experience and user interface
Proficient with Customer Relationship Management, Content Management and Project Management Systems
What we offer:
100% employee health, dental & vision insurance coverage
Immediate & generous paid time off
401K (matched investment)
Personal growth stipend
Fun workplace with on-site amenities including professional fitness center, flexible & modern workspace, meditation room, coffee bar, happy hour taps & employee lounge
RTD Light Rail flexpass + easy access from office
More about Engrain:
Located in Denver, with teams in Dallas / Fort Worth. Engrain’s 20+ year history in the real estate industry has positioned us perfectly for disruption in the proptech market. We are on a mission to change the way people interact with data. And to do so beautifully.
Our high-quality standards are emphasized by our passion for what we do. As a member of our team, you will have the opportunity to uphold these standards while helping to foster a empowering and energetic company culture.