Are you looking to break into tech, software, or project management? Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.

Come see the impactful work we've done on communities across the country (and world!): https://granicus.com/success-stories/

Granicus is seeking an Implementation Specialist ("IS"). IS's split their time between managing digital communications projects for existing clients, and supporting Implementation Consultants (IC's) on larger new client projects. IS's work with our most established public sector clients to ensure they are maximizing their use of Granicus SaaS products. Expert product knowledge, attention to detail, versatility, and enthusiasm for client success are cornerstones for this role. Candidates should bring a consultative approach and a "whatever it takes" attitude to ensure client success.

What You'll Do

1. Manage multiple Granicus projects on schedule and with high quality from kick-off to launch

2. Maintain project plans including status, issues and opportunities for assigned implementations

3. Support IC's on new client account set-ups

4. Advocate and evangelize "best practices" to ensure long term success and value for Grancius clients

5. Ensure implementations meet client specific missions and solve core challenges around digital communications

6. Facilitate in-person and online trainings and various "working sessions" for client administrators

7. Manage system-wide projects in partnership with Product Development

Who You Are

· Passion for public sector success

· Keen attention to detail and accuracy – in thinking and execution

· Excitement for managing multiple simultaneous projects in a fast paced environment

· World class problem solving skills

· Excellent written and verbal communication skills

· Familiarity with any combination of responsive email template design (HTML/CSS), 508 compliance, social media, PHP, WordPress, JavaScript/J-Query, SMS, RSS, Content Management systems, Analytics platforms, and Online training solutions (whew!) – is a preferred • BA/BS Degree or equivalent.

Come learn more about working at Granicus on our website: https://granicus.com/careers/

*starting rate may vary by experience and/or location

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[Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.]