Implementation Specialists (IS's) split their time between managing Legislative Management projects for existing clients upgrading and new client projects. IS's work with our most established public-sector clients to ensure they are maximizing their use of Granicus SaaS products. Expert product knowledge, attention to detail, versatility, and enthusiasm for client success are cornerstones for this role. Candidates should bring a consultative approach and a "whatever it takes" attitude to ensure client success.

What You'll Do

• Manage multiple Granicus projects on schedule and with high quality from kick-off to launch
• Maintain project plans including status, issues and opportunities for assigned implementations
• Advocate and evangelize "best practices" to ensure long term success and value for Granicus clients
• Ensure implementations meet client specific missions and solve core challenges around digital communications
• Facilitate online client trainings
• Manage system-wide projects in partnership with Product Development

Who You Are

• You have a passion for public sector success
• You have keen attention to detail and accuracy – in thinking and execution
• You are excited to manage multiple simultaneous projects in a fast-paced environment
• You have strong problem-solving skills
• You have excellent written and verbal communication skills
• You are familiar with any combination of network basics, software implementations, program or project management, or technical support
• You have a BA/BS Degree or equivalent experience

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.