Implementation Project Manager (HCM)

| Greater Denver Area

Are you ready to plant roots and grow with a Denver-based company that is making a name for themselves? If so, we here at Wurk want to meet you! Wurk is the cannabis industry’s first all-in-one workforce management solution. We’ve created a dynamic system to manage payroll, HR, timekeeping, and tax compliance, streamlining operations and minimizing regulatory risk. Our responsibility is to protect the people and businesses of the cannabis industry so they can focus their energies on making social change in the world in which we live.

The Project Manager (PM) is a critical focal point to Workforce Ready (WFR) customers. The PM is expected to manage all project aspects and resources in order to ensure timely, efficient, successful implementations in addition to mentoring of internal team members.

What you’ll need to accomplish!

  • Facilitate customer project kickoff calls, team introductions, define project cadence and develop ongoing customer communication plans
  • Facilitate project discovery sessions with all client business representatives and Wurk project team members
  • Determine and document customer success criteria
  • Maintain adherence to Wurk implementation methodology and processes
  • Prepare assigned project resources with necessary project-related information, ensuring proper understanding of project requirements, roles & responsibilities, work processes, and success criteria
  • Implement the necessary project management infrastructure (project plans, issues lists, communication plans, project schedule with the customer)
  • Assist Implementation Team Manager by accurately forecasting each month’s go-lives
  • Lead customer status and planning meetings as well as participate in discovery meetings
  • Manage the project plan, issues list, and other supporting documents throughout the project in an effort to maintain client expectations and project milestone success
  • Work with various team members (both Wurk and customer teams) to resolve project and process issues in a timely manner and document any issues
  • Communicate and publish project status to the project team
  • Manage project scope to meet project success criteria while maximizing value brought to customers and revenue generated for Wurk
  • Lead assigned projects to successful completion within the appropriate time frame, ensuring industry-leading CSAT scores
  • Assist with developing new processes and tools that improve the performance and effectiveness of the project management delivery
  • Assist with other initiatives to evaluate and drive customer satisfaction

What you’ll need to have!

  • 5 plus years of project management work experience in a customer-facing enterprise software implementation/technical environment required
  • Experience managing highly complex and high-volume customer facing software implementation projects
  • Strong leadership skills with the ability to work as part of a project team as well as mentor others
  • Strong analytical skills and experience scheduling, preparing presentations and status reports in addition to superb written and oral communication skills
  • Broad knowledge of HRMS, Payroll, Time & Labor management a plus
  • Experience in a SaaS environment a plus leading complex/strategic clients
  • Bachelor’s Degree preferred and PMP Certification a plus

What’s in it for you?

  • Work with one of the most amazing tech start-ups the industry has ever seen and be a part of an incredible team that’s going places and leading the industry.
  • Apply your technical, project, and problem-solving skills to an evolving market
  • Work in colorful Colorado near the bustling heart of Downtown Denver and our gorgeous ballpark
  • Collaborate with bright, fun, and goal-oriented teams in an open and lively environment
  • Reap the benefits of flexible PTO, and access to exciting industry events
  • Cell Phone Reimbursement
  • Dog-Friendly Workspace
  • Eligible to receive equity in Company
  • 1 Month Sabbatical after 4 years of employment

Due to our small size and the abundance of Denver-based applicants in this 2% unemployment market, we will not be facilitating any relocation and will only be contacting local talent at this time. If you live in Denver and want to work in the heart of the city, we want to meet you!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • KronosDatabases
    • MasterTaxDatabases
    • ConfluenceManagement
    • SmartsheetManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

Ballpark is a lively area centered on Coors Field. Around the stadium, brewpubs and pizzerias mix with laid-back jazz clubs and rooftop bars.

An Insider's view of Wurk

What does your typical day look like?

BUSY! But that is the beauty of a start-up there is so much opportunity to bring to the table.

Rebecca

Account Executive

How has your career grown since starting at the company?

I have been here over two months and I have had the opportunity to attend some very influential events. They have empowered me and allowed me to support oncoming team members for success.

Rebecca

Account Executive

How do you make yourself accessible to the rest of the team?

With our open office environment, it's easy to connect with the team and collaborate on projects. I encourage people to book time with me if they'd like to contribute to our marketing efforts or have questions about processes. We're fortunate to have approachable, friendly people that work hard while supporting each other.

Heather

Marketing Director

What’s the vibe like in the office?

Wurk has an exciting and enthusiastic vibe. Each member of the team is here because they want to be and because they are experts in what they do. It is inspiring and motivating to be a part of such a talented and intelligent team. I know when I come in each day I am part of a team of top performers working to protect the individuals and businesses

Chad

Business Development Manager

What are Wurk Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month, on occasion.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
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