Implementation Program Manager

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Healthgrades is focused on providing trusted information that helps consumers and providers make meaningful connections. As an Implementation Program Manager, you have the opportunity to showcase your excellent program management skills and leadership chops in a creative, diverse, and motivated culture that’s transforming healthcare marketing. In this role, you will lead and execute some of our most complex and high impact technical and implementation programs that enable our clients to better inform their business decisions through advanced data management and marketing strategy.


What You Will Do:

  • Serve as the leader for the program and its associated projects from inception to delivery
  • Manage special projects focused on improving overall operations of technical implementation practice
  • Develop detailed plans for the program including business requirements, resource needs, success metrics, and implementation timeframes and deadlines
  • Articulate the vision, goals, objectives, and business impact of the program
  • Identify and define the list of dependent projects that support the overall program goals and objectives
  • Facilitate and coordinate efforts of cross-functional teams, third party partners, and clients to formulate project plans, align project deliverables, and deliver program outcomes that achieve the defined success metrics
  • Anticipate, address, and resolve program risks, obstacles, and bottlenecks
  • Mentor and coach teams on program and project best practices, techniques, and tools
  • Ensure collaboration, communication, awareness, and alignment amongst program stakeholders


What you Will Bring:

  • 5+ years Program Management experience
  • 5+ years experience as a Scrum Master
  • Experience working with implementations of Salesforce or other SaaS products 
  • 5+ years JIRA experience
  • Strong understanding of program management frameworks, templates, and methodologies
  • Ability to coordinate multiple projects and maintain a high level of attention to detail to ensure compliance with client requirements
  • Experience coaching, mentoring, and training peers and other co-workers on policies, processes, and standard practices
  • Experience coordinating with internal Software engineering, DevOps Engineering, Project Management, and Operations teams
  • Experience creating reports for C level executives
  • Previous healthcare industry experience is a plus
  • Willing to travel a few times per year
  • Bachelor’s Degree in Business Administration or equivalent experience


Why Healthgrades?

At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and high-energy work environment while setting the stage for your continued success.

  • Purpose-Driven Business – we help people make more confident healthcare decisions
  • Changing the Game – dynamic, employee-focused culture with career advancement opportunities
  • Community Builders – partners of local charity organizations, matching gifts program, Go-Green efforts, and wellness initiatives

Compensation & Benefits

  • Salary: $80,000 - $105,000 annually*
  • Bonus: up to 5% annually 
  • 401(k) plan options
  • Medical, dental, and vision insurance, with HSA contributions for qualifying plans
  • Company-funded basic Life, AD&D, and disability coverage
  • Family planning resources
  • Subsidized wellness benefits
  • PTO plus paid holiday and volunteer time
  • Tuition reimbursement and learning & development programs

*Actual base pay will be determined based on qualifications and experience


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Location

Downtown Location - your favorite coffee shops, restaurants, breweries, and nightlife are all steps from the office, as well as transportation lines.

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