Implementation Manager
Position Summary:
The Implementation Manager (AKA: Client Delivery Lead) oversees the delivery of all leave administration services for clients who have outsourced all or part of their leave administration to ReedGroup. The Implementation Manager has ultimate accountability to bring the right combination of talent, tools and technology to successfully implement a company's leave of absence program. The Implementation Manager is accountable for the financial, quality, completeness, timeliness and client satisfaction results of new implementations/conversions until the full scope is developed and transitioned to the ongoing services team.
The Implementation Manager has experience managing large scale leave administration, human resource and/or payroll implementations.
Qualifications:
- Bachelor’s degree in a business, management and/or technical field
- 5+ years of experience managing large scale ERP or business transformation implementations
- Strong background in project management and implementation methodologies.
- Ability to travel up to up to 25%