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Implementation Consultant

| Greater Denver Area

Implementation Consultant
Our Purpose

Small business makes the world go round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.

How you'll make an impact

At Xero the customer is the cornerstone of everything we do. We're looking for a passionate consultant with accounting industry knowledge, savvy tech skills, who wants to be part of a software company revolutionizing the small business world. This role is responsible in two key areas. One, to help drive the adoption of Xero's Practice Manager within accounting firms. This includes implementing the solution into their firm while also providing tools to streamline workflows and processes. Two, this role will provide expertise on our different conversion options and provide project plans to execute on those options. This role will be part consulting and part sales. This role will need to be able to question and probe stakeholders to uncover new opportunities as well as present solutions that demonstrate how Xero's products solve a firm's specific problems.

What you'll do

  • Provide end-to-end implementation of Xero Practice Manager for Accountants and Bookkeepers
  • Assisting internal teams on our different conversion solutions and providing solutions using those tools
  • Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs
  • Demonstrating Xero solutions in pre-sales context to Accountants and Bookkeepers specifically for our practice products and how they work in the Xero ecosystem
  • Partner with Sales and Operations to develop a plan for making Xero a part of each customer's core architecture
  • Working closely with the Sales team to deliver business plans for Partners
  • Educating partners on all partner resources available
  • Updating CRM system with all client communications including calls, emails and meetings
  • Responding in a timely manner to all Partner inquiries
  • Manage the creation of resources (processes/videos) for frequently asked questions from Partners

Success looks like

  • Successfully implement XPM for a medium to large firm including importing of data, applying best practices & fully training/on-boarding their staff
  • Engage in virtual or onsite demos for large firms showcasing key efficiencies, ease of use and software guidance
  • Deliver results in high growth environments with strong emotional intelligence
  • Applies strong business acumen to problem solving and effectively communicates with key stakeholders
  • Quick learner who leverages experience in accounting practice operations to deliver outstanding implementation support

What you'll bring with you
Critical competencies

  • Enthusiasm for the emerging cloud accounting market and its new opportunities
  • A natural tendency towards building mutually beneficial partnerships
  • Results driven with strong initiative and ability to work independently
  • Outstanding communication, planning and presentation skills
  • Capacity to learn, adapt and apply ideas in constantly morphing situations
  • Ability to create quick, strong rapport with accountants and other stakeholders

Experience

  • 4 year degree required
  • 2+ years of accounting required
  • 2+ years project or program management experience a plus
  • Strong knowledge for the workings of an accounting practice and systems
  • Understanding of core Microsoft Excel and Google Sheets functions with a willingness to learn more

Why you'll love Xero
Diversity of people brings diversity of thought and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and change are not only inspired but also celebrated. We value our people and want them to enjoy and take pride in their work.
We have a unique and special culture based around our values (#ownership, #challenge, #beautiful, #human and #champion) and offer a number of other great benefits and perks including Xero shares...
So if you want to hear more and have the opportunity to help shape the next phase in the Xero success story please apply!
Xero is an Equal Opportunity Employer.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • SalesforceCRM

Location

Just a quick walk from Union Station, our US HQ is located in the heart of Denver's LoHi neighborhood surrounded by local shops and restaurants.

An Insider's view of Xero

How would you describe the company’s work-life balance?

Getting things done for our customers is always top of mind, but Xero understands that starts from taking great care of ourselves as well. Having the ability to work from home when needed, wellness days, and events like office walks and 10 minute massages show that life (and living it!) helps us contribute and innovate better at work.

Carissa

Product Owner

What projects are you most excited about?

Right now, I'm most excited to work on our Denver Roadshow. I've worked with our Colorado Account Manager to connect with Colorado's leading accounting and bookkeeping firms and drive attendance to this event right here in Denver. Our goal is to build up our network and educate the community on all Xero has to offer!

Sophia

Partner Development Representative

What makes someone successful on your team?

If you’re hungry to learn more, have a brilliant idea, or are passionate about a particular project, just dive in head first. Xero values people who are do-ers, who want to roll up their sleeves and #champion an initiative through from beginning to end.

Becky

Integration- GTM Lead

What is your vision for the company?

Xero is on a mission to support our communities by helping small businesses succeed. To do that well - we hire passionate people who engage directly with our customers every day. Leveraging innovative technology to simplify accounting isn't enough – we want to build beautiful experiences that solve the most pressing needs of our customers.

Keri

Chief Platform Business Officer

What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability Insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental Benefits
Cigna dental PPO plan
Vision Benefits
VSP vision plan
Health Insurance Benefits
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life Insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness Programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company Equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous Parental Leave
Eight weeks paid leave for primary caregiver. Two weeks of paid leave for secondary caregiver
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 5 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid Volunteer Time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid Holidays
11 paid holidays per calendar year
Paid Sick Days
Each employee is granted 5 wellness days per year in addition to our generous PTO
Perks & Discounts
Casual Dress
You'll typically catch our employees rocking jeans and a Xero t-shirt!
Commuter Benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company Outings
Annual holiday party, as well as a summer celebration!
Game Room
Video games and ping pong table in lounge
Stocked Kitchen
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some Meals Provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Happy Hours
Happy hour starts every Friday at 4!
Fitness Subsidies
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job Training & Conferences
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