Implementation Consultant I at FIS
GENERAL DUTIES & RESPONSIBILITIES\• Facilitates weekly status meetings working through issue management and resolution. Maintains status reports, issue and action logs, project plans and documentation.\• Performs all set-up parameters to enable production environment.\• Processes change requests, i.e., enable firewalls, sub applications, etc.\• Sets up security and product parameters, third party integration requirements, etc.\• Manages technical activities.\• Facilitates technical questionnaire, manages challenges and issues.\• Facilitates technical call, managing all LAN, hardware peripherals supporting product.\• Facilitates master plan for all PC/workstation validation.\• Builds, authors and configures all application requirements including form integration.\• Tests all authoring modification, including third-party integration.\• Ensures all database distribution is facilitated and validated with every activity during the implementation-conversion process.\• Facilitates and manages project milestones.\• Product definition, gathers business requirements and translates to configuration development and scope.\• Application acceptance, validate, modify and test configuration work and business workflow requirements.\• Trains the trainers - facilitates product specific training and ensures trainers incorporate processes and procedures as designated.\• Develops and facilitates execution of configured software with production data to include transaction processing and balancing.\• Provides implementation-conversion support - develops and manages master conversion plan for implementation from a readiness to full production environment.\• Documents client turnover support for all database configuration to both the client and internal support.\• Other related duties assigned as needed.\\EDUCATION REQUIREMENTS\Bachelor's degree in business or a related field or the equivalent combination of education, training, or work experience.\\GENERAL KNOWLEDGE, SKILLS & ABILITIES\• Communicates ideas both verbally and in written form in a clear, concise and professional manner\• Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business\• Ability to understand and apply concepts\• Ability to handle project commensurate with job expectations\• Ability to analyze and solve problems using learned techniques and tools\• Requires human relations, negotiation and documentation skills\• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally\• Flexibility, versatility, dependability\\FIS JOB LEVEL DESCRIPTION\Developing professional role. Fundamental knowledge of basic skills/concepts with moderate level of proficiency. Works under close to moderate supervision with limited latitude for independent judgment. Works with management or senior peers on non-complex projects or as part of a team on more-complex projects, to learn through experience. Is an active team member, shares ideas and suggestions appropriate for level of experience. Typically requires one to three years implementation and/or conversion experience with a demonstrated ability to handle small project complexity.
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For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.