Implementation Architect

| Greater Denver Area
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What You'll Do:

As an Implementation Architect, you will act as an expert for the Billtrust products and/or releases. You will serve as a key "go-to" person to address functional and technical questions from both clients and internal team members regarding product content, processes, and procedures. You will be recognized within the professional services department for your Billtrust product expertise and will be sought as a resource for resolution of unique or complex implementation and support problems. You will interact with the product, client support, and project management teams to ensure that you understand new product functionality/features being proposed by clients and/or internal resources. You will gain experience and broad exposure to Billtrust’s products and begin the journey to becoming a technical and functional expert who ultimately provides our customers with direction and guidance on configuring the Billtrust platform to meet their business objectives.

 

  • Work directly with Project Managers and customers to determine their application system requirements and configuration options for new/modified product implementations
  • Collaborate with Project Managers to effectively write detailed technical and functional requirements to be reviewed by various stakeholders
  • Field questions/concerns regarding requirements from the customer that the development team will use during design and development efforts
  • Sync up with other Billtrust Teams as it relates to customer implementation and how to support approved in-scope requirements
  • Complete necessary tasks on projects on time when assigned to specific tasks designated by project plans
  • Ability to handle multiple tasks for various projects and clients at any given time
  • Be eager to learn and keep up to date on Billtrust products, capabilities and new features
  • Conduct product implementations remotely as needed
  • Act as a technical main point of contact for customers during the implementation process
  • Determine technical challenges and or issues and escalate potential issues to appropriate resources
  • Other duties as assigned 
What You'll Bring to the Team:
  • 3+ years of relevant experience in the implementation and support of software solutions
  • Strong working knowledge of a Windows-based environment (Windows 7, Windows Server 2008-2012, SQL Server 2008-2012)
  • Managing internal and client expectations and deadlines; i.e. scheduling, communication, escalation, and risk
  • Comfortable communicating with client resources both technical and non-technical
  • Effective with time management and self-prioritization of tasks
  • Strong support and troubleshooting skills
  • Ability to work with image-based solutions, such as OCR
  • Ability to work with version control software (SVN, CVS, Team Suite) is a plus
  • Additional experience with the following technologies is a plus: XML, Perl, Python, ASP, PHP, IIS, .NET, C#
What You'll Get:
  • Competitive salary, stock options and 401(k) with company match: We appreciate our employees and we make sure they know it.
  • Benefits: We offer each individual employee a healthcare package that is 100% paid for by Billtrust.
  • Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
  • Paid Parental Leave: To keep our employees and their families healthy.
  • A Lively Culture: Ping-pong, bean bag toss, hackathons - We enjoy friendly competition.
  • Casual Dress: Every day is “Casual Friday’, we want you to be comfortable when you come to work.
  • Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Who We Are:

Billtrust is the best-in-class provider of Payment Cycle Management and accounts receivable solutions, helping businesses accelerate Invoice-to-Cash. We provide a flexible, automated, cloud-based product portfolio that meets diverse buyer requirements and speeds cash application through tailored invoice delivery, secure multi-channel payment enablement, and intelligent matching and payment posting. Our platforms process $30B+ annually and help companies like Kraft Foods, New Balance Athletics and Ferguson Enterprises get paid faster and more efficiently. For the past 18 years, we have achieved remarkable success with year-over-year growth and we attribute that growth to our people and culture - We encourage employees to have autonomy, think creatively, share ideas – even with our CEO – and to challenge the status quo every day without a lot of red tape.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
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    • PythonLanguages
    • SqlLanguages
    • AWSLanguages
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    • jQueryLibraries
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    • NgRxLibraries
    • PrimeNGLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Angular 7Frameworks
    • ASP.NET CoreFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • DynamoDBDatabases
    • RDSDatabases
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    • AxureDesign
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    • Aha!Management
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    • MarketoEmail
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    • MarketoLead Gen

Location

Our Denver office is located just east of downtown, several miles from Denver Intl Airport. Our Boulder office is on Arapahoe Ave by Boulder Creek.

An Insider's view of Billtrust

How would you describe the company’s work-life balance?

Our work-life balance is among the best. Our values, including "Family First" and "Unique Individuals," are demonstrated everywhere possible which surface in many tangible ways including Open PTO & the availability of flexible work schedules. We are able to enjoy a healthy balance where life events are rarely missed due to work-related obligations.

Travis

Senior Manager, Software Development

How do you collaborate with other teams in the company?

Our software development teams have dedicated meeting rooms with video conference capabilities to facilitate communication across distributed teams. We also use software collaboration tools such as Slack and GitLab. Teams are invited to attend each other's sprint demos so we share information and see the results of our teamwork!

Gary

Vice President, Software Development

How has your career grown since starting at the company?

I feel far more knowledgeable and prepared for the next steps in my career thanks to opportunities I have had here. Not just with the support to study and obtain new certifications but also the chances to work with other departments on special projects that I wouldn't have been able to work on elsewhere.

Dominic

Associate Systems Engineer

How do your team's ideas influence the company's direction?

Through an open door policy and a true belief that “there are no sacred cows,” we have a willingness to evaluate everything that is within our domain of expertise. We are able to influence products and processes that improve Billtrust as whole.

Christy

Vice President, Professional Services

What’s the vibe like in the office?

The Denver office is laid-back, friendly, and offers a variety of events that you can participate in depending on your interests that allow you to get to know your co-workers - Bowling nights, ping pong matches, volunteering at food kitchens, team hikes, a kickball team, BBQs and popcorn Thursday's to name a few.

Amy

Relationship Manager

What are Billtrust Perks + Benefits

Billtrust Benefits Overview

Competitive salary, stock options and 401(k): We appreciate our employees and we make sure they know it.

Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.

Paid Parental Leave: To keep our employees and their families healthy.

A Lively Culture: Ping-pong, bean bag toss, hackathons - We enjoy friendly competition.

Casual Dress: Every day is “Casual Friday’, we want you to be comfortable when you come to work.

Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.

Culture
Volunteer in local community
Partners with Nonprofits
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our policy is simply "Do Your Job." While not all work is a fit for WFH, for many of our employees, where you do your job is based on the agreement you have with your manager.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Employees eligible after seven years of continuous service, then every five years thereafter. Employees receive up to four weeks paid sabbatical plus a $2,500 stipend to do something awesome.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Some Meals Provided
Happy Hours
Happy hours are hosted on occasion .
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications
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