Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

15 - 25%

Job Description

What you will be doing:

• Drive program from vision/strategy into implementation through leadership of cross-functional team members and stakeholders

• Ability to successfully manage multiple complex projects and work efforts simultaneously while delivering high quality work product throughout the life cycle of each project

• Communicate project status across all levels of the organization, including Executive stakeholders and clients

• Understand and effectively leverage best practice change management methods, tools and approaches to create an effective change plan to manage key change risks associated with deploying projects and deriving a return on investment

• Track and manage multiple project or workstreams, financial and business metrics and success criteria throughout the program's duration

• Partner with the Business/functional teams to ensure that the definition, documentation, measurement, maintenance and ownership of key business processes are clearly defined

• Act as agent of change across the company to drive key change initiatives across the business to improve processes

• Proactively identify and manage specific issues, risks, and conflicts and work with all stakeholders, for proper action and intervention

• Define, establish & communicate a detailed project plan together with agreed timelines, identifying critical milestones, interdependencies and risks

• Strategic and end-to-end process thinker, with proven experience in leading transformational change programs

• Ability to distill complex problems and propose, communicate and drive solutions

• Defines, maintains and enhances global enterprise delivery to support business objectives, strategic development roadmap and client business needs.

• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.

• Consults with sales, account management and client on the appropriate business solutions to meet specific client requirements and strategic business needs.

• Consults with clients on the most strategic technology projects within a practice area.

• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.

• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.

• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.

• Identifies business process improvements for increased efficiency and enhanced client experience.

• Ensures delivery practice provides industry thought leadership.

• Mentors and develops resources to grow delivery practice knowledge among services organization.

• Researches and resolves critical issues related to project in a timely and professional manner.

• Provides technical and business domain expertise.

What you bring:

• Project Management experience and capabilities for both Agile and Waterfall SDLC methodologies

• Experience with leading complex compliance and regulatory initiatives preferred

• 8+ years of program management or equivalent experience with significant leadership accountabilities

• Financial/business modeling and analysis skills

• Proven experience in change management leading large, complex, transformational projects under challenging timelines

• Proven track record of delivering measurable benefits to an organization, successfully executing to milestones and commitments

• Highly experienced using MS Project, PowerPoint, Word, Excel, Outlook, Visio, Rally or equivalent Agile tools, and other standard applications

• Minimum BA/BS degree or equivalent; advanced degree a plus

• Project Management or equivalent certification(s) a plus

• Knowledge of Payments or Financial Services industries a plus

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.