Enterprise Project Manager (Multiple Openings)
Enterprise Project Manager (Multiple Openings)
JOB DESCRIPTION:
Responsible for day-to-day operations of RINGCENTRAL's implementation initiatives for high-touch, high-visibility accounts to support communication products and services.
JOB DUTIES:
- Identify project tasks and resource assignment;ensure implementation initiatives and tasks are completed in a timely and professional manner;
- Ensure efficient Book to Bill turnaround;
- Provide direction, guidance, and oversight to project team members;
- Set project and development milestones, and identify potential risks and mitigation plans;
- Measure project performance using industry approved tools and techniques;
- Report on project performance and metrics;
- Build and execute customer on-boarding strategies and tactics;
- Manage relationships and expectations with client stakeholders;
EXPERIENCE / SKILLS & OTHER REQUIRED QUALIFICATIONS:
- U.S. Master's degree or foreign academic equivalent degree in Business Administration, Business Management, Marketing or related field of study plus two (2) years of relevant, progressive experience is required. U.S. Bachelor's degree or foreign academic equivalent degree in Business Administration, Business Management, Marketing or related field of study plus five (5) years of relevant, progressive experience is also acceptable. Within the foregoing parameters, any suitable combination of education, training & experience is acceptable
- Knowledge of or experience with either Project Management or Application Support;
- Knowledge of or experience with building and executing customer onboarding strategies and tactics;
- Knowledge of or experience with Enterprise Resource Planning Systems is required;
- Documentary verification of education/experience required