Enablement Specialist
Innovation, collaboration, and success: at OnDeck, We Make It Happen. We’ve changed the way small businesses access financing. With the spirit of a fintech start-up and the stability of a larger organization, OnDeck helps customers achieve their ambitions while leading in the small business lending space. We operate with a one team mindset, supporting each other and celebrating our wins together. If you’re looking for a fast-paced, entrepreneurial, inclusive environment where you can make an impact on our customers and business, OnDeck could be the place for you.
The vision of our Sales, Marketing, and Partnerships team is to drive long-term revenue with small businesses by creating meaningful and value-added engagement at every touch-point, developing the foundation for an ongoing business relationship. Supporting our externally facing teams is our Revenue Operations (Rev Ops) team. The Rev Ops team works cross functionally and collaboratively across the organization to drive growth. We provide insights, support, analytics, forecasting, and change management to help align the goals of the company. Working within Rev Ops is the Enablement Team, which is responsible for email campaign management, sales enablement tool rollout and management, as well as cross functional support for Rev Ops initiatives.
The Enablement Specialist will report into the RevOps organization. This specialist will be dedicated to supporting the Enablement team with sales and marketing platform-oriented initiatives on a detailed level.
As the Enablement Specialist, you will:
- Support stakeholders with business and technical requirement gathering for enablement team requests, ranging from new tool rollout plans to ad hoc email submissions
- Create tickets for new and BAU enablement requests, logging and organizing them in our JIRA board according to team priorities
- Regularly meet with team leads for backlog cleanup and prioritization of tasks
- Assist with administration of sales enablement tools, including provisioning new users, updating settings according to requirement revisions, while considering contract constraints such as seat count and license guidelines
- Work cross functionally, and communicate effectively with technical and non-technical audiences to drive successful adoption of changes and upgrades to tools
- Support enablement team with larger project planning and migration to new enablement tools such as Marketing Cloud and Outreach
Qualifications to make it happen:
Required
- 3+ years in Sales Enablement/software management and Bachelor’s degree in relevant field
- Experience working with enablement technology, with the ability to quickly learn and navigate new software interfaces
- Strong ability to manage competing priorities and meet deadlines with attention to detail, and thorough organization
- Ability to communicate cross functionally and translate technical requirements to business audiences
- Experience working with Salesforce
Preferred
- Experience working with JIRA, LeanData, Execvision (or similar call coaching tools), Outreach, Marketo, Marketing Cloud
- Relevant certifications
About OnDeck:
OnDeck is the largest online small business lender in the U.S. Since 2007, we’ve issued over $12 billion in loans for many business needs including inventory purchase, equipment acquisition, hiring, and general corporate purposes. Serving more than 700 industries throughout the country, OnDeck has been trusted by over 100,000 small businesses by providing them with a term loan or line of credit to help them build a growing and thriving enterprise.
At OnDeck, it’s We Before Me. We support each other and we love seeing people succeed. That’s why we offer a competitive and comprehensive benefit program with a variety of options and opportunities. We offer:
- Flexible Paid Time Off; Paid Sick Days; Paid Holidays; Paid Birthday
- Comprehensive Healthcare (Medical/Dental/Vision/Life Insurance)
- Wellness Subsidy and Mental Health Coaches
- Voluntary Auto/Home/Pet Insurance
- Educational Reimbursement; Flexible Working Arrangements
- 401k Matching, Loan Consolidation, Employee Stock Purchase Program
- Paid Parental Leave and Sabbaticals
- Affinity Groups and Volunteer Events
We are going to ask you to talk about your accomplishments. Here are some of ours:
- Built in Colorado, Top 100 Digital Companies in Colorado, 2015, 2016, 2017
- Built in NYC’s 100 Best Places to Work, 2019
- Colorado SHRM Best Companies to Work For in Colorado, 2015
- Crain’s New York Best Places to Work, 2013, 2014, 2015
- Crain’s New York Business Fast 50, 2013, 2014, 2016, 2017
- Denver Business Journal Largest Technology Employers in Denver, 2019
- Denver Business Journal Best Places to Work, 2019
- FinTech Breakthrough Award – Best Overall LendTech Company, 2018
- Fortune 50 Best Workplaces for Diversity, 2016
- Fortune 50 Best Small and Medium Companies to Work For, 2016
- Fortune 30 Best Workplaces in Finance and Insurance, 2016
- Fortune.com and Great Place to Work 100 Best Workplaces for Millennials, 2015
- Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
- Forbes’ America’s Most Promising Companies, 2013, 2014
- Great Place to Work Certification, 2017, 2018, 2019
- Inc. 500|5000, 2013, 2014
- Inc. Hire Power, 2013
- Lending Tree’s Top Rated Customer Satisfaction, Q1 2018
- Selling Power Magazine Best Company to Sell For, 2013, 2014, 2015, 2016, 2017, 2018, 2019
- US News & World Report, “Best Unsecured Business Loans of 2018” – Best for Term Loans
- Washington Post Top Places to Work, 2019
- WorldatWork, 2017 Seal of Distinction
- TalentDesk’s Best Large Companies for Computer Science Jobs in Arlington, Virginia: #1, 2019
- TalentDesk’s Best Companies for Customer Service Jobs in Denver, Colorado: #1, 2019
- TalentDesk’s Best Companies for Quality Assurance Jobs in Denver, Colorado: #1, 2019
As part of our dedication to maintaining an inclusive and diverse workforce, OnDeck provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OnDeck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
OnDeck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OnDeck’s employees to perform their job duties may result in discipline up to and including discharge.
**No external recruiters or agents, please.**