Director, Partner Program & Operations

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About the opportunity

At Contentful, we want to continue to meet our customers’ needs by offering a strong, robust ecosystem of partners . The Director of the Partner Partner Program will be responsible for the development and management of the  Contentful’s partner program. 

As an experienced leader with a strong enterprise partner and sales background, you will be responsible for developing the roadmap of the partner program for years to come.  You lead in evolving the current program, reviewing the structure, partner incentives, access and enablement.  

This leader will have previous success in working cross-functionally with product marketing, product development, sales enablement and partnerships to ensure that we are working efficiently to make our partners and customers successful. 

The ideal candidate must be a self-starter with an analytical mindset, have the ability to communicate ideas and build internal and external support.  This new leader will have strong communication and interpersonal skills and thrives in a fast paced, hyper growth environment.

What to expect?

  • Coordinating with the existing cross functional teams to evolve the program so that our partners are successful.
  • Create processes, set best practices and build replicable patterns for global and regional go-to-market initiatives.
  • Create programmatic enablement programs that provide our partners a path for continued enabablement and education.
  • Standardize reporting to understand how partners successfully move through the program with the awareness that we always want to optimize the process.
  • Work with other internal teams such as Sales, Customer Success and Sales Engineering to align the partner and value to the customer.
  • Serve as a senior stakeholder and point of escalation internally and in partner interactions.

What you need to be successful?

  • 7+ years of experience managing a global partner program
  • Proven success in developing and implementing a global partner program that includes technology and agency/channel partners
  • Strong history of continuous channel/partner development through both external and internal resources.
  • Strong data-driven, analytical approach.
  • A strategic thinker.
  • Someone who is curious.
  • Confident and humble leader with previous executive customer exposure
  • Willingness to travel (up to 33%)
  • Experience working with Salesforce, InsightSquared and Allbound is encouraged.

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital products 
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Comprehensive health/dental/vision care package covering 100% of monthly  premiums for employees
  • We value Work-Life balance and You Time! A generous combination of a flexible time off policy, volunteer time off and paid holidays  
  • 16 weeks of paid parental leave (after 6 months of employment)
  • Use your personal education budget to improve your skills and grow in your career. 
  • Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • Share and navigate the excitement of a new workplace with your CFF (Contentful First Friend) 
  • Commuter benefits and monthly bill stipend 
  • Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $270,000-$285,000

[This position is eligible for equity awards in accordance with the terms of Contentful’s variable compensation plans.]

#LI-EH1

Who are we?

Contentful is the leading content platform that powers digital experiences for over 30% of the Fortune 500 companies and thousands of global brands. Our platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Shopify, Staples, Atlasssian, Electronic Arts, Chanel, Roche, Vodafone use Contentful to build their mobile and web products, voice controlled apps and more. 

We’re growing rapidly and we have secured over $330 million in funding from top-tier partners such as Tiger Global, Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 650 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • Chorus.AICRM
    • DocuSignCRM
    • SalesforceCRM

Location

1801 California Street, Denver, CO 80202

An Insider's view of Contentful

How does your team reward individual success?

On our team, advocacy for individual team members contribution is one of the primary pillars for how we work. Teammates are recognized in company-wide emails announcing the closure of newly won opportunities. We celebrate individual wins on global team calls and honor the work of those that have gone above and beyond to create a multiplier effect.

Sara

Vice President, Solution Engineering

How has your career grown since starting at the company?

Since joining Contentful in February 2020 I have had the opportunity to take on new challenges and responsibilities and to pursue my career goals. With the support of the company, I could expand my learnings and skills and put them to work. I have started as an individual contributor and now I manage a team of seven people.

Tania

Manager, Sales Operations

What is your vision for the company?

Our vision is a world where every company can easily publish content and seamlessly iterate to create the engaging digital experiences today's customers demand. Contentful is for builders, by builders. We empower creators with the right tools to build digital better, faster. Contentful is one of the fastest-growing SaaS companies in the world.

Laurence

Senior Vice President, Customer Experience

How do you empower your team to be more creative?

We have embraced an active experimental mindset. Every individual can pitch and run an experiment that can also be cross-functional, providing wide exposure. We run bi-weekly brainstorms on these to validate regularly and sometimes include customers. Many of these have solved customer problems and ended up as paid offerings.

Arjun

Senior Manager, Professional Services

What are Contentful Perks + Benefits

Contentful Benefits Overview

With stock options and salaries that grow alongside your impact, you’ll be well taken care of. Moving from overseas? We offer an attractive relocation budget. We believe that experts stay experts by continually learning. We make this happen by giving you an education budget for conferences, courses, and books.

Culture
Partners with nonprofits
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available

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