Granicus LLC
At Granicus, our mission is to help bring government and citizens closer together.
Denver, CO
Remote

Digital Marketing Program Manager at Granicus LLC

| Remote
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The Granicus Experience Group (GXG) is our in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts. We leverage best-in-class human-centered practices and a design-thinking approach to help our nonpartisan federal, state and local government clients better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.
GXG takes a consultative, collaborative approach to helping our clients maximize the value they get out of the Granicus platform and develop strategic, human-centered experiences that inform, educate and compel people to take action.
The opportunities to make a difference while working on digital-first initiatives for the public sector are limitless. Your role will require you to create new ideas, work directly with our government clients to flesh out these ideas, and help bring these ideas to reality. Our projects are typically long-term engagements completed in collaboration with Granicus and client professionals.
Our growing team of digital thinkers and creators drive excellence through the design, development and/or delivery of programmatic campaigns and content. Strong candidates will have a proven track record of delivering programmatic digital campaigns for clients, preferably for government. Candidates will have experience developing content for multichannel campaigns and/or websites, analyzing data to inform decisions, and leading large-scale or program-level projects for clients.
Strong candidates will be storytellers, regardless of platform, able to turn strategies and goals into compelling content and campaigns for a wide variety of audiences. Candidates must have a desire to be part of a data-driven, client-focused, fast-paced team that loves the mission of improving the citizen experience and providing world-class service to government clients. Our program managers collaborate closely with our strategy and data teams to assess the effectiveness of our plans over time.
Projects range from assessing the effectiveness of a rural county's digital communications initiative, to driving awareness-to-action of a state-wide social services initiative, to growing a large federal agency's digital audience in a short timeframe, to managing the largest online community to advance national preparedness and resilience. The position reports to the Director of the Granicus Experience Group based in D.C.
What You'll Do:

 • Serve as team lead for complex and comprehensive multichannel digital programs for public sector clients. Lead and execute across Granicus' evolving suite of digital products, with a heavy focus on delivery across email, social media, SMS, and websites.
• Partners with senior digital strategists, marketing analysts and platform strategists to launch and manage multichannel programs focused on audience capture, engagement and nurturing.
• Lead development of plans, copy, and content for clients' various email, SMS, social media and web-based campaigns, with an eye toward acquisition of new audiences and creating pathways for engagement
• Work closely with our team of digital strategists to translate strategy into action through written content, formatting ideas, or A/B testing for email and SMS, or writing posts, developing creative content, brand monitoring, and follower/community management on social media
• Provide expertise as a trusted adviser to clients, coordinate with them to ensure editorial accuracy and standards of quality are met. Closely collaborate with internal team members and contractors.
• Direct internal campaign and design teams, as well as freelance contractors, to create multimedia content for social media platforms, including videos, graphics, and audiograms
• Act as a primary client feedback conduit to the Granicus Experience Group Director and maintain proactive approaches to executing client initiatives, anticipating client needs and keenly guiding decisions based on data and best practices.
• Continuously demonstrate a polished, professional relationship with colleagues and clients by being organized, prepared and proactive. Have an authentic and polished presence at all times.
• Support and consult Federal/State/Local Sales and Client Success Consultant teams in endeavors to pursue Granicus Experience Group opportunities, including through content creation for proposals and pitches.
• Occasionally represent the Granicus Experience Group in speaking roles, panel participation, webinars, workshops and client outreach, as well as attend and participate in industry conferences and workshops throughout the U.S. as needed.
• Become an expert on Granicus products and future product development by keeping abreast of new and upcoming enhancements to our platform.
Security Requirement:
Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Who You Are:

• 8+ years of consulting or digital program management, preferably in a digital/social media company serving government or at a government agency.
• Strong written, verbal and presentation skills, cross-functional leadership skills, and passion for creative content development and delivery in a heavy client-facing capacity
• Strategic creative mind with the ability to exercise independence, autonomy, and sound judgment in making program and content decisions. Skillfully enlist internal stakeholders to help navigate client relationships
• Experienced digital leader with a robust portfolio demonstrating delivery across email, SMS, social and web. Expert in the best practices of A/B testing, using data to inspire content, and engagement-driving efforts
• Understand and use digital tools, technologies and trends, then leverage those for client success
• Ability to be flexible in a changing work environment and to work well under pressure
• Consistently manage, perform and scope against simultaneous projects in a fast-paced environment
• Experience and/or enthusiasm for working with government. Passionate about public service, citizen engagement and all things digital
• Thrive in a fast-paced environment while demonstrating strong personal initiative and on-time delivery of project tasks and deliverables.
• Maintain awareness and understanding of government news, as well as digital communications and industry developments that apply to the position and responsibilities.
• Be hungry and passionate, have a collaborative spirit and be committed to making a difference with communications and collaboration.

*Starting rate may vary depending on experience and/or location*

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Where we are

1999 Broadway is located in-between Denver’s Downtown and Uptown neighborhoods. Granicus occupies the 36 and 37 floors of the building.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM
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What are Granicus LLC Perks + Benefits

Granicus LLC Benefits Overview

Flexible Time Off
Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
401(k) plan with matching contribution
Tuition & Training Reimbursement
Paid Parental Leave
Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
Group legal coverage
Transit and/or parking supplement for office based employees
Free snacks and drinks in our offices
And more!

Culture
Volunteer in local community
Granicus has a dedicated impact team called Givicus that organizes different volunteer opportunities for our teams. We recently completed a book drive, food drive and a day at Habitat for Humanity.
Partners with Nonprofits
Granicus partners with Habitat for Humanity, DayMaker, and Hour of Code to help the communities that we serve.
Eat lunch together
Intracompany committees
Granicus has various impact teams for fun activities, volunteering and uniting the 3 main offices!
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Women at Granicus ERG, Black Leadership Group, Givicus is our philanthropy based community service group.
Hiring Practices that Promote Diversity
Unconscious Bias training is mandatory for all hiring managers. Extensive interview training for all interview panel members
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Granicus has a remote-first policy. If you are located near one of our office locations, you are welcome to go in but, it will never be required.
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Up to $250 per year fitness allowance.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Access to LinkedIn Learning, Tree house and safari books.

Granicus Careers In Denver
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