Design Program Manager

| Greater Denver Area
Apply now

With a community of 250 designers (and growing!), our E-Designers are the magic that is the Havenly service. They are the team who create the stylish, personalized experience that we are known for, impacting and improving one of the most personal aspects of someone's life, their home.

We’re looking for a designer and a manager. Someone who not only wants to support and manage a team of E-designers, but also wants to continue to take design client work and hone their craft. You will celebrate, coach and support e-designers to meet their performance targets, ensure quality standards are met, and help to identify and implement process improvements.

We’re making the delight of a beautiful home accessible for everyone, and we would love your help in doing so. This role has the opportunity to create a true impact both for our customers, designers, and the company. If you’re interested in tackling big challenges, working hard, and creating success at a top funded consumer startup in Denver, this might be the job for you.

This is a full-time salaried role working out of our Denver, CO headquarters on the Design Operations team.

What you’ll do:

  • Assist and support expanding e-interior designer base
  • Regularly review and critique designer work to ensure high quality of all deliverables
  • Provide coaching and training around communication, sales, and delivering the best possible customer experience
  • Monitor and ensure attainment of e-designer key success metrics
  • Assist recruiting team with new designer on-boarding, training and off-boarding of designers
  • Assist in building tools/assets to help the design team source more efficiently (ie pinterest boards, design templates, etc.)
  • Surface new features, process changes, etc. that would improve quality of the service and improve designer efficiency
  • Collaborate cross-functionally with Customer Experience, Tech, and Product teams to ensure the client and designer experience is operating smoothly and bugs are identified, ticketed, and addressed.
  • Participate in special initiatives and projects related to marketing and VIP clients
  • Create supporting content for designers to use to be more efficient and educated on our vendor set (merch groups, collections, designer picks, etc.)
  • Assist with regular designer communications, webinars, monthly meetings, etc.
  • Design for a small number of clients each month through the Havenly platform
  • Pitch in where needed - we’re a small team who care, and when something needs to be done, we don’t point fingers, we jump in and help.

What you’ll bring:

  • Proficiency in Photoshop and space planning software as well as Google suite of tools for organizing, sharing and tracking work
  • Aptitude for and eagerness to learn new technologies to help improve your day to day performance
  • Interest and experience in interior design, furniture & décor
  • Great taste and eye for a full range of design styles
  • Passion for helping people find solutions
  • Excellent communication and people skills
  • Excellent leadership skills
  • Thrive in a dynamic, fast-paced, team environment
  • Ability to successfully self-manage multiple projects and tasks simultaneously
  • Excellent attention to detail and quality
  • High personal productivity with demonstrated follow-up ability
  • Familiarity with major Furniture & Décor Vendor offerings
  • Experience with startup companies a plus
  • Experience working in E-Design a plus
What we offer:
  • A challenging opportunity, and a great team to work beside
  • A data driven environment where your insights and expertise will be valued
  • An environment where you can move fast, work hard, see results, and feel your impact
  • An opportunity to get in on the ground floor of a successful startup
  • Salary, benefits, and design services - Have a room that needs some love? We got you!

At Havenly we hire people who exhibit gumption, act like owners, outperform, and are always playful. If this sounds like a great fit for you, and a challenge you're ready to run with, we want to hear from you.

How to apply:

  • Complete your application online
  • Include a link to an updated interior design portfolio
  • Include a cover letter that answers the question: Why are you a perfect fit for the Design Program Manager role at Havenly?
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MySQLDatabases

Location

3501 Wazee St, Denver, CO 80216

What are Havenly Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Havenly was founded by and is includes a 100% female C-Suite team.
Health Insurance & Wellness Benefits
Disability Insurance
Disability insurance covers 60% of annual salary up to $1200/week.
Dental Benefits
Our dental plan covers $2000 of expenses.
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Eligible employees get 4 weeks of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
We offer a $100 monthly benefit that can be used towards transportation costs.
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Havenly hosts "Wine Wednesday" every other Wednesday. The team gathers for their choice of beverages, and a selection of cheese and crackers. Some Wednesdays we'll even host a
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
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