Delivery Manager at IHS Markit Digital

| Greater Denver Area
Sorry, this job was removed at 7:57 a.m. (MST) on Wednesday, October 21, 2020
Find out who's hiring in Colorado.
See all Project Mgmt jobs in Colorado

The Delivery team is responsible for providing customer access to purchased products using multiple entitlement systems.  They work closely with other areas of Delivery, Product Management, Customer Care, Sales, and Order Management.

 

The Delivery Manager will have responsibility for:  

·         Supporting and developing a team to achieve and exceed goals and objectives. 

·         Monitoring and reviewing data to measure productivity, goal progress, activity levels and conduct performance reviews 

·         Monitor and assist team with work progress 

•      Responsible for the achievement of team productivity and quality goals. 

·         Ensuring the team provide / terminate access based on SAP and SalesForce delivery queues within expected SLAs

·         Ensure documentation of operating procedures for any product entitlement / system remains current.

·         Work with Delivery Technical to conduct audits of customers entitlements across all tools. 

·         Work closely with all delivery colleagues to capture requirements and represent those requirements in meetings with various parts of the business. 

·         Evaluate current business processes, controls and systems and recommend/implement improvements. 

·         Review and maintain existing delivery policies, ensuring changes or additional policies are documented and clearly communicated to all those impacted. 

Education and Experience: 

·         Experience working in a Management role an advantage. 

·         Experienced in the use of Microsoft Office program suite.

·         Knowledge of business and management principles and practices 

Key Competencies: 

·         Decision Making 

·         Planning and organizing 

·         Problem analysis and problem solving 

·         Delegating tasks and responsibility 

·         Communication skills 

·         Coaching 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We may consider Upslope Brewing and OZO Coffee our external conference rooms. If food trucks are your jam we have plenty right outside our doors!

An Insider's view of IHS Markit Digital

What’s the vibe like in the office?

Uniqueness and creativity can be seen in all areas here! We have a digital community bulletin board where you can buy, sell, or post just about anything (seriously, anything!), a company sponsored picnic that includes spirited cornhole competitions, and regular group outings like running or cycling, before, during, or after work.

Marj

Executive Director, Sales

How do you collaborate with other teams in the company?

My teammates and I come from a diverse set of backgrounds and combine our unique perspectives to provide innovative solutions to problems. As a result, our products push new boundaries and delight our clients.

Jason

Product Management Director

What are some things you learned at the company?

I’ve learned to appreciate and be intentional. My teammates are always ready to help each other find a better workflow, learn new tools, and support each other emotionally. This culture of support and collaboration inspires me to contribute by creating amazing work for our clients and being creative in connecting with colleagues intentionally.

Juwon

UI Designer

How would you describe the company’s work-life balance?

Our culture promotes hard work while also living a fulfilling life outside of the office. We all love spending time working together on challenging projects, and when the time comes to get away, the support is felt throughout the company. Whether it's an extended vacation or volunteer opportunity to give back to our community!

Corwin

Associate Creative Director, UI Design

What are IHS Markit Digital Perks + Benefits

Culture
Volunteer in local community
We each get 3 days a year to volunteer and will help match you with existing opportinities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have ample opportunities to join committees! We've got guilds, a Pride committee, a crafting club, a book club, a green team, a parenting community and several more.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Restricted share unites (RSU's) may be grated recognizing performance.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Life happens and we trust our colleagues to get the work they committed to done.
Remote Work Program
COVID-19 has provided us the opportunity to quickly acclimate to working remotely and we are establishing new guidelines as we continue to learn.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
We all want the opportunity to learn and grow. You and your manager can talk about what makes sense for you and your team.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

To name a few...pet insurance, ECO pass, loaner bikes and secure bike storage, showers + locker room onsite, food trucks every day and regular visits from Sweet Cow Ice Cream.

More Jobs at IHS Markit Digital18 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Product
Project Mgmt
Sales
Data + Analytics
new
Boulder
Developer
new
Denver
Data + Analytics
new
Denver
Developer
new
Denver
Data + Analytics
new
Denver
Developer
new
Boulder
Design + UX
new
Boulder
Developer
new
Denver
Product
new
Boulder
Developer
new
Boulder
Developer
new
Boulder
Design + UX
new
Boulder
Project Mgmt
new
Denver
Developer
new
Boulder
Marketing
new
Remote