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Delivery Administrator

| Greater Denver Area

Overview

The Opportunity:

With 6,000+ clients and over 500,000 screens deployed, FWI’s software platform is driving Visual Communications to millions of people every day, all over the world. We are a values-driven organization that encourages our employees to bring their authentic self to work every day and empowers everyone to make a tangible impact on our products, clients and culture. Our employees are passionate about their craft, but they are also parents, skiers, comedians, runners, animal lovers, foodies and phenomenal human beings who appreciate our dedication to providing a healthy work/life balance.

 

We’re proud to be one of Built In Colorado’s top digital tech companies. At FWI, our culture is important to us. We are a diverse team of talented, passionate people who want to make a difference, but don’t take ourselves too seriously. If our core values speak to you, we want to meet you:

  • Bring your best self
  • See it
  • Own it
  • Crush it
  • Be Gracious

Four Winds Interactive is actively seeking a talented Delivery Administrator to join our Delivery & Professional Services Department. This role will act as the main point of support for department leadership, including by not limited to direct support and assistance of the VP. This position will focus on administration of multiple tasks, each with competing levels of priority. An ideal candidate will have extreme attention to detail, previous exposure to project management, and the ability to ensure consistency and accuracy with daily tasks. This role is critical for the success of the Delivery department, and we are seeking an individual who is inclusive, a true problem solver, team player, and someone who has a service focus.

The compensation package will be aligned to each candidate’s experience and qualifications. All applicants must be authorized to work in the United States.

 

Responsibilities

Primary Responsibilities:

  • Own data maintenance activities for Professional Service related Salesforce objects
    • Audit project task assignment for team members on a weekly basis to ensure accurate forecasting

    • Work one on one with team members as necessary to ensure accurate project task data

       

       

  • Own the administration of PSA tool and data
  • Own the curation and management of a central repository of core teamwide documentation
  • Full ownership of planning, facilitating, and managing monthly departmental meetings
  • Contract, SOW, and Estimate review to ensure consistency across the documents, flag any potential keywords/risks for Resource Management review
  • Client-facing communication based on project status updates to support PM
  • Cross-functional monitoring of resource workload.
  • Assistant to VP of Delivery and Professional Services

 

Qualifications

Requirements for Success:

  • 2+ years of experience in a professional environment in a supportive, administrative, or project management role
  • Bachelor’s degree or equivalent experience
  • Previous experience in preparing reports from ERP & PSA tools
  • Hands-on knowledge working with Salesforce
  • Ability to understand analytical data and communicate it's meaning
  • Ability to prioritize, multitask, and manage several projects and or requests at a time
  • Excellent problem-solving and critical-thinking skills 
  • Excellent organizational and communication skills
  • Experience navigating Office Suite

Helpful for Success:

  • Proven experience with Salesforce – creating large reports, dashboards, and metrics
  • Self-driven, time management and planning skills in a fast-paced environment
  • Proven ability to quickly build relationships and establish rapport with internal stakeholders, and external clients
  • Ability to problem solve with limited information and ambiguity, in a fast-paced environment 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • ObjectiveCLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • XamarinFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

1221 Broadway Street, Denver, CO 80203

An Insider's view of Four Winds Interactive

What makes someone successful on your team?

We have a values driven culture. Those who thrive at FWI embody those values. They bring their best self every day, they have the ability to see different points of views and identify solutions to problems. Success means taking ownership and accountability while collaborating and building up our colleagues.

Megan Jo

Senior Technical Recruiter

What are Four Winds Interactive Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Parking
Professional Development Benefits
Diversity Program
Promote from within
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