We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
Why work for just any analytics company? At Alteryx, Inc., we are explorers, dreamers and innovators. We're on a journey to build the best analytics platform in the world, but we can't do it without people like you, leading the way. Forget the stereotypical tech companies of the past. Embrace the unconventional, exercise your imagination and help alter the future with Alteryx.
Responsibilities:

• Maintains overall view of the team's strategic roadmap to ensure planning and execution of initiatives are aligned against the organization's vision and priorities.
• A high degree of competency with project management, including identifying and managing risks, tracking dependencies and milestones, and communicating overall project status via project plans, schedules, status reports, and program metrics.
• Manage and drive programs that impact Support processes, team culture, communications, customer experience.
• Facilitate support program review sessions and status meetings with internal teams.
• Lead change management process in conjunction with department heads, ensuring that all communications and dependencies are identified and managed.
• Own relationship with all Support specific vendors and responsible for expanding agreements or driving projects to replace as needed.
• Collaborate with Support leaders and other program managers to ensure that necessary user documentation and training documentation is delivered as required.
• Uses business experience, knowledge, and expertise to drive continuous improvements.
• Have clarifying conversations regarding budget, resources, and timelines with stakeholders and communicate outcomes of those meetings.
• Establish solid and positive relationships with business and technical partners.

Required Skills:

• 5+ years of Project/Program Management experience in innovative, high-tech industry, leading and delivering on strategic and tactical business objectives. Experience working in a Customer/Technical Support organization is a plus.
• Consultative approach, including analyzing and translating internal/external customer needs into technical requirements and process flows for consumption by the technical team.
• Ability to handle multiple competing priorities in a fast-paced environment with the ability to learn quickly and adapt to a changing environment; proactive in seeking out information when necessary Demonstrate strong problem-solving skills, analytical mindset, resourcefulness, and ability to meet responsibilities with minimal direct supervision.
• Excellent collaboration, with crisp and compelling verbal and written communication skills, including presentation skills and listening skills, and the ability to present complex technical information clearly and concisely to varying audiences.
• An ability to identify better ways of working at scale through building new mechanisms and processes, and ability to deliver against goals on time.
• Accountable teammate with a constructive demeanor, problem-solving, and customer success mentality able to work optimally in a fast-paced environment with a geographically dispersed team.
• Experience with a growing, evolving, global organization.
• Ability to recommend process improvement ideas and put them into action.
• A keen ability to support cross-functional projects and decisions. Gets energized from working within a team and cross-functionally to achieve the company's goals.
• Thrives in a dynamic environment and stays flexible through organizational growth and change.
• Technical background with an ability to understand various Alteryx offerings and product features.
• Bachelor's degree in Business Administration or Information Technology or equivalent experience.
• Experience and working knowledge with MS Office, Atlassian productivity tools, and the Salesforce platform.

Compensation:
Alteryx is committed to fair and equitable compensation practices. The salary range for this role in Broomfield, Colorado is $88,400-$150,300. This role is eligible for variable compensation including bonus and stock grants. This position is also remote-friendly and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here.
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Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here.