Channel Programs Manager

| Greater Denver Area

Channel Programs Manager

Job Type: Full Time

Location: Denver, CO

Department: Channel Marketing

RingCentral, Inc. is an award-winning global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on premise systems, RingCentral solutions empower today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. We are a $860M company, disrupting the $100B business communications and collaboration market (Avaya, Cisco, Microsoft) with a killer product (Gartner MQ Leader last 5 years) and rapid growth (30%). We are now pulling away from the competition and leaving them behind as we scale our product revenues and product capabilities. We are looking for outstanding talent to help us scale our revenues to $1b and beyond in the coming years.


Job Description:

This role will be responsible for creating and leveraging existing assets to support the Ring Central and Avaya partnership. You will tell stories through crafting campaigns that drive user growth and engagement, as well as, manage deliverables and relationships. Utilizing your sales and management skills, you will drive sales activities and foster harmonious relationships with agent stakeholders. Internally, you will work with marketers, account managers, and cross-functional teams to identify marketing goals, crafting campaigns, events and content to support them. Externally, you will help build awareness of the Avaya Cloud Office™ by RingCentral product in the master agent and sub-agent communities, developing relationships for co-marketing opportunities and promoting success stories of companies doing great things with RingCentral.


  • Develop, execute, and implement marketing plans that incorporate all touch points of marketing.
  • Manage assigned accounts through first-rate knowledge of marketing trends, product positioning, market opportunities, and relationships.
  • Act as the project manager for material coordination by interfacing with participating vendor stakeholders.
  • Develop material tracking tools for effective program management and reporting.
  • Interface with assigned vendors and their executives by providing marketing direction pertaining to assigned accounts marketing plans.
  • Negotiate marketing contracts to optimize value and ROI.
  • Participate in the planning and development of partner events, including agenda development, event flow, pre-event marketing, on-site participation and collateral.
  • Provide internal programmatic marketing support by understanding vendor objectives and recommending an appropriate mix of marketing programs.
  • Execute vendor participation in marketing programs.
  • Work with creative team to develop assets to support marketing goals, customizing for individual vendors' needs and values.
  • Distribute marketing communications to appropriate internal and external teams, elevating collective knowledge of channel programs and operations.
  • Monitor and report performance metrics of activities, events and live campaigns including ROI calculations
  • Participation and presentation on weekly Channel Programs calls and team calls
  • Weekly updating of reports to team regarding marketing activities and events.


  • Education: Bachelor's degree required
  • Experience: 3+ years of marketing experience preferably in the high-tech computer related environment
  • Experience: 3+ years developing and implementing indirect channel marketing programs
  • Good understanding of the master agent channel and existing channel partner relationships is preferred
  • Demonstrated event management skills
  • Experience creating and analyzing campaign performance reports
  • Experience working cross-functionally to execute projects
  • Ability to develop business marketing and sales plans
  • Strong written, verbal and interpersonal skills
  • Ability to communicate with executive level associates internally and externally in an articulate and professional manner
  • Strong leadership and problem-solving skills
  • Ability to develop and execute presentations
  • Creative design and copywriting proficiency preferred
  • Ability to manage multiple projects simultaneously and quickly
  • Ability to implement recommendations and see projects through to completion
  • Ability to work both independently and as a team member
  • Must be detail-oriented, organized and have strong time management skills
  • Knowledge of general computer applications (Microsoft Word and Microsoft Excel).
  • Ability to practice discretion and understand appropriateness of communication and behavior
  • Ability to travel up to 40%

What we offer:

  • Base Salary
  • MBO Quarterly Bonuses
  • RSU's (Restricted Stock Units)
  • Immediate benefits (Health, Vision, Dental – individual employee)
  • (10) Company Wide Holidays
  • Unlimited Paid Time off (performance based)
  • ESPP (Employee Stock Purchase Plan)
  • Opportunities that accompany a high growth organization

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif. RingCentral is an EEOC employer.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM


We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that encompass working together and having fun!
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Customized development tracks
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