Business Process Analyst

StickerGiant​ provides high quality stickers and labels, fast turnaround and excellent customer service to our customers. Our humble mission is to help people tell their story. Our customers count on us for continuous high-quality products, services and speed. We value employees who are fully committed to StickerGiant, competent and accountable to their team and bring their best every day. We run our company using Open Book Management practices which allows our employees to see, experience, and take ownership of our shared success together.

The​ Business Process Analyst ​is an expert facilitator who helps discover solutions for stakeholders. You are the key interface between the internal users and the IT team to gather information, document processes, and confirm the final user requirements. You are an analytical thinker and observer who can define business needs and extract the requirements for what must be delivered. Your natural strength as a clear and patient communicator helps you explain difficult concepts to users. You are a whiz at writing clear requirements and creating process diagrams or other materials that further support the business’ needs. You have a keen sense for what key details are missing and the potential impacts and challenges to the solution.

ESSENTIAL DUTIES & RESPONSIBILITIES

Serve as a liaison between stakeholders and users

Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions

Gather requirements from stakeholders analyze those requirements

Lead ongoing reviews of business processes and develop optimization strategies

Conduct meetings and presentations to share ideas and findings

Document and communicate the results of your efforts

Effectively communicate your insights and plans to cross-functional team members and management

Ensure solutions meet business needs and requirements

Perform user acceptance testing

Develop focused user training materials in support of process or system changes

Update, implement and maintain procedures

Manage competing resources and priorities

Monitor deliverables and ensure timely completion of projects

EDUCATION AND FORMAL TRAINING

Bachelor’s degree in business, technology, or related field

A minimum of 4 years experience in business analysis or a related field

KNOWLEDGE, SKILLS, AND ABILITY

Ability to influence stakeholders and work closely with them to build solutions

Excellent documentation skills, including tailoring documentation to different audiences as appropriate

Excellent planning, organizational, and time management skills

Fundamental analytical and conceptual thinking skills

Experience creating detailed reports and giving presentations

Competency in Microsoft and/or Google productivity applicationsProficiency in work tracking software such as Asana, Jira, Smartsheet, etc.

StickerGiant is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation