Appeals Team Lead at Invitae (Formerly ArcherDx)

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SCHEDULE:  Mon - Fri, traditional PST hours

Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life. 

Our team is expanding rapidly, and we are looking for people who are passionate about helping improve healthcare. 

Invitae is expanding our Billing team in the Irvine area.  This team is responsible for maximizing revenue for the company.  The Billing team interacts with health insurers to secure coverage and reimbursement for our patients.  As an operational team in a fast-paced environment, we are constantly looking for ways to improve processes and workflows, while maintaining and improving revenue.  

We are seeking to add an Appeals Team Lead to our Billing team with experience with overseeing the appeals and reimbursement processes.  We are looking for an energetic individual who is self-motivated and demonstrates initiative in a highly collaborative and team oriented environment.    

PRIMARY RESPONSIBILITIES AND ESSENTIAL DUTIES

  • Oversee the day-to-day operations of the Appeals and Reimbursement functional area
  • Identify issues, trends and suggest potential improvements
  • Collaborate with the team to develop best practices to ensure we are providing the best service and experience for all customers
  • Manages and maintains quality assurance across the billing department
  • Effectively communicates and resolves billing issues through team collaboration
  • Provides support and feedback to ensure continued success in insurance collections
  • Team building, implementing and executing processes development where needed
  • Coordination of hiring, training and coaching of staff
  • Participate in projects that extend beyond your day-to-day to stretch you to think outside the box

KEY ATTRIBUTES

  • Exceptional attention to detail and organizational abilities
  • Dependable professional with excellent interpersonal skills
  • Drive success while working under pressure
  • Have high energy, be a self-starter, a great teammate and ready to roll up your sleeves to get things done
  • Be flexible and adaptable with a drive to go above and beyond
  • Effective problem-solving in a dynamic, fast paced, team-based and rapidly changing environment
  • Proven track record for improving workflow, appeals success and fulfillment of departmental objectives
  • Outstanding communication skills
  • Strong leadership skills with the ability to motivate
  • Traditional Mon-Fri work schedule
  • 5+ years experience in a billing leadership/managerial role
  • Strong understanding of healthcare revenue cycle, ICD-10, CPT coding, account receivable and DSO reduction
  • Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce)
  • Bachelor’s degree
  • Bilingual a plus

At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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Technology we use

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Location

Conveniently located minutes from downtown Boulder via Pearl Street or the Goose Creek Path. Easily commutable from all directions.

An Insider's view of Invitae (Formerly ArcherDx)

What’s the vibe like in the office?

Collaborative - when I walk through the Invitae office at any time of day, I can see cross-functional collaboration in action. Our team members are constantly connecting in structured and unstructured meetings to solve problems and achieve goals.

Sarah

Corporate Recruiter

How do you collaborate with other teams in the company?

Collaboration between functional groups is key to the Logistics team's success at Invitae. Working closely with Sales, Manufacturing, Assay Development, Customer Support, Finance and QA allows us to provide better customer service by improving our processes, troubleshoot, brainstorm new ideas, learn from each other and share our best "dad" jokes.

Judy

Logistics Manager

How do you empower your team to be more creative?

Creativity requires a break from the routine and the screen. Here at Archer the team gets creative through walks to the food trucks, lunch runs, climbing gym sessions or a few end of the week craft brews. Some of our best algorithms were developed or refined on the climbing gym mat.

Aaron

VP of Bioinformatics and Commercial Development

What are Invitae (Formerly ArcherDx) Perks + Benefits

Invitae (Formerly ArcherDx) Benefits Overview

At Invitae, our employees are the key to our continued success. Our culture is one of our most important strengths. A set of commitments we make to each other and to our customers to build a world-class organization in service of our mission. That is why Invitae proudly offers comprehensive perks and benefits program with choice and flexibility in mind.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home on occasion as needed.
Family Medical Leave
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Archer hosts company outings Semi-annually.
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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