AMS Delivery Head

| Greater Denver Area
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Travel Percentage

25%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The team consists of multiple resources performing Application Management (application break/fix, enhancements, and upgrades) support for Compass AMS clients located around the globe.  Team members will be performing tasks that range from transitioning into new engagements to maintaining, enhancing and tuning existing engagements.

What you will be doing

You will be managing multiple technical delivery teams performing various application management functions for Compass AMS customers.  Your responsibilities include:   

  • Hiring and managing technical programmers
  • Leading delivery of various SOWs, KPIs and SLAs
  • Client interaction due to escalations, weekly/monthly/annual client delivery status meetings
  • Estimating, pricing, scoping and development of contracts and change requests
  • Managing the profitability of the overall Compass AMS business
  • Plans, manages and controls the activities of a team that provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Brings expertise or identifies subject matter experts in support of multi-functional efforts to identify, interpret and produce recommendations based on company systems needs. Advises business groups by providing technical and strategic direction to identify and address business issues and opportunities. Ensures that policies and procedures align with corporate vision. Selects, develops, and evaluates personnel ensuring efficient operation of the function.
  • Manages the delivery of multiple application management engagements.  Ensures that proper procedures are developed and followed for outsourcing engagements.
  • Demonstrated ability to successfully manage multiple engagements located around the globe and consistent successes in delivery within contractual committed KPIs and SLAs.

What we offer you

  • A variety of career development tools, resources and opportunities
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • Time to support charities and give back in your community
  • A fantastic range of benefits designed to help support your lifestyle and wellbeing
  • Great work spaces with dedicated and motivated colleagues

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Location

Our Denver office is located in the Tech Center at Belleview & I-25, and our pictureqsue Durango office is nestled alongside the Animas River.

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