Agile Software Development Process Improvement Analyst at GHX
The Agile Process Improvement Analyst position is responsible for defining, organizing, and implementing software process improvement programs through continuous improvement of the Software Development Value Stream. The Agile Process Improvement Analyst establishes process-related policies, standards, governance, and methodologies to improve IT organizational efficiency and transparency and to drive the delivery of value to customers.
- Develop and implement system improvements to maintain process excellence with emphasis on software process improvement
- Develop and improve software development life cycle methods, processes, and policies to support better management reporting, information flow, and management of processes
- Serve as a consultant to management on major issues and provide updates on projects, goals, success criteria, and results
- Partner with the Atlassian suite technical owners to ensure the tools support current software processes and future process improvements
- Develop software process description documents, instructions, and training materials
- Analyze and measure the effectiveness of existing software development processes using various methods including value stream maps
- Develops sustainable, repeatable, and quantifiable process improvement recommendations
- Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities
- Diagram and evaluate existing processes
- Facilitate monthly Software Process improvement reviews
- Provide or participate in training other team members on software development process and tools
- Other duties as assigned
- Demonstrated knowledge of software development and deployment processes, including Agile processes (Scrum, Kanban, Lean)
- Knowledge of Atlassian tool suite, especially Jira Software with a deep understanding of reporting and analysis of Jira projects
- Broad understanding of process improvement practices, quality procedures, and system requirements in an engineering environment, including the ability to identify and interpret complex data and develop and present detailed statistical reports and documents
- Knowledge of statistics and structured problem-solving methods
- Ability to maintain confidentiality, exercise sound judgment in complex situations, and function independently with initiative, creativity, and attention to detail
- Ability to analyze and diagnose project performance problems and execute effective corrective actions
- Excellent conflict management skills and ability to partner with other organizations to be successful and resolve issues
- Ability to communicate effectively across all levels of constituents both inside and outside of the company
- Ability to handle frequent, unpredictable change and ambiguity while working towards clarity
- Personal characteristics: Sound judgment in complex situations, collaborative team-player, self-directed, proactive, action-oriented, receives and incorporates feedback from peers and managers, detail oriented
- Able and willing to travel domestically and internationally up to 6 times per year.
Required Education, Certifications, and Experience
- Bachelor's degree in related field with ten or more years of progressive process improvement and/or quality work experience or equivalent combination of education and professional experience
- Experience with lean and six sigma methodologies
- Advanced MS Excel, MS Word, and MS PowerPoint
- Expert/Admin JIRA Software and Confluence
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe — who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 600 people worldwide. Our corporate headquarters is in Europe, Louisville, Colorado, just outside of Denver, with additional offices in Europe, Atlanta, Georgia and Omaha, Nebraska.
GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)