The Accommodations Relationship Manager's primary responsibility is to onboard, develop, and maintain a high-quality portfolio of hotel products (i.e., relevant, attractive, and competitive) for HotelEngine’s fast-growing global customer base. In doing so, you will also continuously work with HotelEngine’s hotel partners to help them maximize the production potential from their participation in the HotelEngine marketplace by utilizing the power of HE’s unique data insights, internal client requests, distribution and revenue management toolset.

Responsibilities:

• Identify partnership opportunities with hoteliers
• Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)
• Build the portfolio of local hotel partners through individual research and prospecting by introducing prospective partners to HotelEngine’s marketplace and facilitate their onboarding process
• Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on the HotelEngine sites to maximize customer conversion
• Manage RFPs for locally negotiated accounts within his/her assigned hotels
• Secure seasonal deals and promotions within the guidelines set by management to support the brand’s perk’s initiative
• Continuously promote and develop hotel partners’ high engagement with HotelEngine’s full suite of:
  
  • Unique market insights (partner reports, competitive data, key performance drivers)
  • Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
  • Marketing and merchandising opportunities
  • Self-service tools (HotelEngine Supplier Portal)

Characteristics:

• Communicating effectively: you can clearly express ideas and information to others and flex your style according to the specific situation and audience
• Managing your market: you excel at evaluating local market characteristics, trends, and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value
• Identifying and articulating Partner needs: you able to identify, clarifying and prioritizing partner needs and clearly communicate the needs to development for product enhancements.
• Formulating and positioning solutions: you enjoy creating "win-win" value for partners by matching needs to relevant offerings and presenting these in compelling ways
• Gaining commitment: you have the capability to move partner conversations forward and lead conversations to a successful outcome through thoughtful contract negotiations.
• Representing HotelEngine: you can exhibit professional behavior and act as a role model of the HotelEngine values before, during and after interactions with partner
• Self-awareness, managing and developing yourself: you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior

Qualifications:

• Two years of experience in a relevant account management function
• Fluent English speaker and writer
• Affinity or experience within e-commerce and travel industry
• Pro-active, sense of responsibility and can work independently
• Accurate, strong analytical skills and an eye for detail
• Team player, self-motivated, flexible and open to change
• Positive attitude
• Hotel, School, or University background preferred
• Availability to travel and be in the local market 50% of the time
• You are already legally authorized to work in the United States.

What we provide:

• Paid vacation, holidays and sick days
• Medical, Dental, and Vision Insurance Plans
• 401K and supplemental insurance plan benefits
• Paid gym membership, snacks, and organic fruit delivery
• Free parking, free option for secure bike storage.
• Discounted Wireless Service plans
• Company sponsored events, holiday parties